Customer Onboarding Manager

CUSTOMER SUCCESS / ONBOARDING SPECIALIST Location: Bali, Indonesia UMAI is a software provider that helps restaurants to save time and increase revenues by automating manual tasks, minimize last-minute cancellations, upsell customers more effectively and provide more personalized service. We are one of the fastest growing F&B tech B2B companies in the...

**About us**: WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage...

**Vonage Mission**: Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As...

Mitsubishi UFJ Financial Group (MUFG) is a global financial leader committed to innovation, collaboration, and excellence.We strive to create a workplace culture that values diversity, inclusion, and employee growth.Our vision is to be the world's most trusted financial group, and we believe that our people are the key to achieving this goal.As a Transaction...

As the Seller Onboarding and Education Manager, you will be responsible for ensuring the successful onboarding and education of sellers on our e-commerce marketplace. You will streamline the onboarding process, develop comprehensive education programs, and build strong relationships with sellers. Bachelor's degree in Business, Marketing, or a related field...

Mitsubishi UFJ Financial Group (MUFG) offers a unique opportunity to grow your career in a global financial leader.We have a network of over 120,000 colleagues across the globe, working together to make a positive impact for our clients, communities, and organizations we serve.Our commitment to excellence drives us to invest in our people, technologies, and...

**Responsibilities**: - Conduct quality training sessions with clients to help them onboard with the products/software - Provide excellent customer service for clients - Work closely with other departments to establish critical goals, or other KPIs and aid the clients in achieving their goals - Develop and maintain good customer relations to actively...

Discover a career opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups.We're 120,000 colleagues worldwide, striving to make a difference for every client, organization, and community we serve.Our vision is to be the world's most trusted financial group.To achieve this, we prioritize people first, listen to new...

Are you ready to embark on a rewarding career journey with Mitsubishi UFJ Financial Group (MUFG)?We're a global leader in the financial industry, driven by our passion to make a difference in the lives of our clients, communities, and employees.At MUFG, we believe in empowering our people to take ownership of their careers, which is why we invest in their...

About The OpportunityWe are seeking an experienced Senior Manager to lead our Merchant Onboarding Experience team. As the head of this team, you will be responsible for driving positive merchant experience in the onboarding process to our platform.You will work closely with the SMB Region & Enterprise sales team to get their feedback as the merchants'...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Onboard new customers and improve the onboarding process**: - Guide new customers through the initial setup and usage of the product/service. - Continuously evaluate and enhance the onboarding materials and procedures to ensure a seamless customer experience. - ** Analyze customer needs**: - Conduct regular assessments to understand and anticipate...

**Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...

The Asst Mgr - Client Onboard Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

The Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...

**Location**: Remote - Indonesia **Employment Type**: Full-Time **About HitPay**: HitPay is a leading **full-stack payments infrastructure platform** designed to empower **small and medium-sized businesses (SMBs) across APAC**. Headquartered in **Singapore**, we provide seamless **online, in-person, and B2B payment solutions**, helping businesses scale...

**Key Responsibilities**: **Customer Support**: Assist in managing B2B (employer) customer support chats, addressing inquiries and resolving issues promptly. Maintain a high level of customer satisfaction by delivering professional and friendly service. **Account Management**: Support the Customer Success team in managing employer accounts. Monitor client...

**cultivate** began out of a desire to contribute to the start-up ecosystem by providing a service that fills the void left by others; an approachable fit-for-purpose solution for founders and leaders in the tech sector. Using innovative and collaborative approaches, we help emerging tech companies address hiring challenges and secure the best talent. And...

About Us: RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work...

**What You’ll Be Doing**: - Develop and maintain strong relationships with assigned customer accounts - Create and execute customer onboarding plans tailored to specific business needs - Monitor customer health metrics and proactively address potential issues - Conduct regular check-ins and business reviews with key stakeholders - Collaborate with...