Transaction Banking Client Onboarding Manager

2 days ago


Jakarta, Jakarta, Indonesia MUFG Full time

Mitsubishi UFJ Financial Group (MUFG) is a global financial leader committed to innovation, collaboration, and excellence.

We strive to create a workplace culture that values diversity, inclusion, and employee growth.

Our vision is to be the world's most trusted financial group, and we believe that our people are the key to achieving this goal.

As a Transaction Banking Client Onboarding Manager, you'll be responsible for driving customer satisfaction and ease of onboarding by supporting Relationship Managers in the 'Client Onboarding' process for new and existing customers.

You'll work closely with internal stakeholders to establish robust communication protocols and provide personalized support throughout the 'Go-Live' stage.

Key Responsibilities:
  • Identify areas for improvement and implement changes to enhance customer experience and streamline 'Client Onboarding' processes.
  • Develop and maintain relationships with key stakeholders to ensure seamless information exchange and efficient issue resolution.
  • Provide guidance and support to internal teams to ensure successful project outcomes and meet customer expectations.


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