Customer Success Intern

**Tanggung Jawab Utama**: - Call Agent: - Mengumpulkan data NIB melalui call kepada agent independent. - Memberikan penjelasan pengertian NIB dan apa fungsinya. - Menganalisis data untuk mengidentifikasi kebutuhan atau kesulitan dari setiap agen independent tersebut serta memberikan solusi yang terbaik kepada agent. - Pelatihan dan Bimbingan: - Memberikan...

**Customer Success Manager** **About Yojee** Yojee Limited (ASX: YOJ) is a SaaS logistics platform that seamlessly and uniquely manages, tracks and optimizes freight movements along the entire road freight logistics chain, from sender to end customer, across borders and between carriers, subcontractors and for multi-leg journeys. **About the Customer...

**cultivate** began out of a desire to contribute to the start-up ecosystem by providing a service that fills the void left by others; an approachable fit-for-purpose solution for founders and leaders in the tech sector. Using innovative and collaborative approaches, we help emerging tech companies address hiring challenges and secure the best talent. And...

**Description**: - Maintain a deep understanding of F5 distributed Cloud Solutions and educate customers on new features and releases, ensuring they derive maximum value from our products and drive expansion opportunities - Help customers consistently achieve their business outcomes following the Low touch Digital Processes - Monitor adoption and...

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

Job Summary The NetApp CSM serves as a trusted advisor, deeply understanding their customer’s business and desired outcomes, leading them to realize maximized value. The CSM drives retention and expansion with a focus on retaining recurring revenue, identifying add-on sales opportunities and developing customer advocacy. This will be achieved through...

**Customer Success - Indonesia**: - Jakarta, Jakarta- Work Type: Full Time**Jakarta, Indonesia | Customer Success Team | Full-time** Do you love to own customer’s KPIs? Are you an evangelist who would like to help the marquee International enterprise brands? - Then this is the role for you!_ **The Impact you will create**: - You will drive client...

Company Description Qraved is the fastest growing startup in F&B technology based in Indonesia. Our mission is to make life tasty and help everybody have a great time with their friends, family, and loved ones. Whatever the place, we know that people are always going out, and we are focused on making that experience great by focusing on personalized...

**Our Mission** Creating the Education system for the 22nd Century. **Our Vision** Building the Leaders of Tomorrow. **What this role is responsible for**: The **Student Success Manager** is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the...

**Customer Success Rep - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **An experienced chat customer success representative with a minimum of 1 year experience in a similar role**: - **Quick learner with excellent...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s...

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the...

**About the job**: - The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services....

About the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services. You will...

**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: - Guide merchant base throughout their customer journey - from onboarding through to repeat orders -...

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: Sounds interesting? Read on! What You’ll Do: - Ensure the success of F5 Low Touch Distributed Cloud customers by...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

The 8x8 CPaaS Customer Success team grows long-term profitable customer relationships by making strategic, operational and measurable contributions to our customers’ unique business objectives. As the backbone and driver of account enablement, adoption, and end-user engagement, the Customer Success team is directly impacting 8x8 revenue with strong...