Client Success Lead
5 days ago
**Job Title:** Client Success Lead
We are seeking an experienced Client Success Lead to join our team at PT. IBU ANAK SUKSES.
- The ideal candidate will have a proven track record of success in client relationship management, account management, sales, or customer relationship management.
- Strong leadership skills and ability to manage a team.
- Excellent communication, negotiation, and presentation skills.
- Ability to analyze client needs and market trends to develop customized solutions.
**Key Responsibilities**
- Develop strategic account plans to achieve long-term growth and increase profitability.
- Lead, mentor, and supervise a team of account managers to meet and exceed sales targets and KPIs.
- Negotiate contracts, pricing, and terms of service with key clients.
**Qualifications**
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience (2+ years) in account management, sales, or customer relationship management.
- Strong leadership skills with experience managing a team.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Analytical mindset with the ability to use data to drive decisions.
- Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.
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