Customer Acquisition and Retention Head

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...

About the team: Offering Campaign to merchant and service for business About the Assignment: Telesales Agents are needed in order to help vertical acquire & maintain new merchants. They will also educate merchants how to join campaign or using for business services The Core Objectives: 1. Acquisition, gather new merchant and new clients (corporate and...

Wahana Visi Indonesia is a Christian humanitarian organization dedicated to work and collaborate to empower the most vulnerable children, family and community through community development, advocacy, and emergency response for sustainable transformation regardless of religion, race, ethnic or gender. Since 1998, Wahana Visi Indonesia has carried out various...

Telemarketing, Upselling, Retention - Highscool Degree with minimum 2 years of experience as Telemarketing/Upselling/Retention - Bachelor Degree with minimum 1 year of experience as Telemarketing/Upselling/Retention - Maximum Age 28 years old - Have good communication skills and customer service oriented - Able to work under pressure and target - Able to...

Key Role & Responsibility- Responsible for the development and supervision of all marketing communications strategies for Zurich in Indonesia, including brand communications, campaign management, advertising, performance marketing, digital/ social media marketing and sponsorship. - Manage a diverse team of marketing communications skillsets including...

We are currently partnered with B2Spin who are looking for an experienced Head of Customer Support & Player Operations to join their team! **Are you a passionate leader **passionate with delivering exceptional player experiences?** B2Spin, a rapidly expanding gaming company, is seeking a dynamic Head of Customer Support and Player Operations to lead our...

Core Responsibilities: - Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation - Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved - Identify performance related issues, develop an action plan for improvement,...

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

Develop and execute a comprehensive content acquisition strategy to enhance the company's content offerings and meet the demands of diverse audiences. - Identify potential content partners, negotiate licensing agreements, and establish collaborative relationships to enrich the content library. - Drives the right mix of product portfolio while being...

**Main Duties and Responsibilities**: Building and maintaining relationships with new and existing clients Ensuring customer satisfaction through professional communication Assisting clients with queries Promoting the company’s products and services in an effective manner Regularly report to the management Maintaining and updating our CRM Achieving...

Drive the product vision, strategy and delivery for their new product line. Creating your own roadmap and communicate the vision and goals to stakeholders and users. - Be a leader to solve customer needs and build business context with various stakeholders across teams and functions - Lead the strategic planning and prioritization of product capital spend...

**Job Description**: - Formulate business strategy with others in the executive team - Design policies that align with overall strategy - Implement efficient processes and standards - Coordinate operation team and find ways to ensure customer retention - Ensure compliance with local and international laws (e.g. data protection) - Oversee the implementation...

Job Title: Marketing Head Officer Location: Jakarta, Indonesia Shift and Schedule: Monday to Friday, 8 hours per day (Onsite) **Position Overview**: RecruitGo is currently seeking a Marketing Head Officer to join our team, working with our client based in Indonesia. Our client industry is an Online platform for Freelance, a Marketplace for services...

**Tasks and Responsibilities**: 1. Communicating with customers and sales representative. 2. Analyzing customer behavior (complaints, feedbacks/comments, satisfactions). 3. Gathering information about customer complaints (HOWs, WHYs). 4. Developing aggressive retention strategies based on customer feedback. 5. Negotiating with customers to renew contracts...

**Requirements**: - Minimum education is D3 in any major - Have at least one-year experience in sales & direct marketing job, ideally field-based that involved customer acquisition activity - Proficient in using laptop, Office (especially Excel/GSheet) / Google Workspace, - Great communication and negotiation skills - Own and able to drive a motorcycle as...

Develop and maintain online and offline customer funnel monitoring tools (CRM) - Setting budgets and targets such as KPIs, CaCs - Decide timely Marketing & Brand strategy for the entire company and each division - Planning, managing, and evaluating marketing activities with the appropriate metrics that align with the company's goals - Conducting timely...

**Customer Success Team Leader** **Responsibilities**: - Work closely with the team, motivating and coaching them - Facilitate regular weekly 1 on 1’s and team meetings - Keeping up to date with business development and new product lines - Reporting to the Head of Customer Success - Manage day-to-day line activities, prioritize and make risk/impact...

**About the Company**: We are looking for a Head of Growth to join a fast growing social commerce company. **Key Responsibilities**: - Taking ownership of and responsibility for OKRs connected to the growth marketing process and outcome - Create a plan for growth marketing initiatives using the different channels. - Manage all marketing inbound...

Indonesia, Jakarta Hybrid Full-time Middle As the Sales Specialist, you will play a critical role in driving user acquisition, retention, and overall growth for inDrive Courier. In this role, you will lead a team of sales agents, manage business development efforts, and establish strategic partnerships to fuel growth across both online and offline...

**Kualifikasi**: - Pendidikan Min. S1/D3, Fresh Graduate - Usia max. 26th - Diutamakan Jurusan SDM, Communication, Public Relation - Diutamakan memiliki pengalaman Telesales/Telemarketing/Upselling - Fresh Graduate is welcome “Komunikatif dan komunikasi dua arah” - Berpenampilan menarik **Deskripsi Pekerjaan**: - Follow up customer yang sudah dalam...