User Retention Specialist

6 days ago


Jakarta, Jakarta, Indonesia ISMAYA GROUP Full time
Job Responsibilities

We are seeking a skilled User Retention Specialist to join our team at ISMAYA GROUP. In this role, you will be responsible for planning, executing, and monitoring campaigns to drive user retention, repeat transactions, and foster member loyalty.

You will work closely with cross-functional teams to enhance the customer experience and analyze user data and campaign performance to identify trends and insights for improving engagement.

The ideal candidate will have a passion for innovation and a strong desire to continuously experiment with new ideas to improve user retention and loyalty.

Regular reporting is essential to track achievement towards goals progress and ensure that our customers receive an outstanding and memorable experience every time they interact with us.



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