Helpdesk Support

**RT Lawrence Corporation is expanding!** We are US-based Software Development company with 30 years of experience and have offices in United States, Philippines and Taiwan. We aim to develop next generation B2B products every 7 years to stay ahead of the technology curve. We take pride on our propriety software that we modify and setup base on our clients...

Provides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...

Deskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Operasional IT - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan Support terhadap user untuk...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services. Deskripsi Pekerjaan Melakukan...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

Urgent Vacancy IT Helpdesk / IT Support Site Jakarta (sunter, juanda & kebonjeruk) Requirement: 1. Pria dan Wanita Maks 28th 2. Pendidikan min D3 jurusan Teknik Informatika, Teknik Komputer & Manajemen Informatika 3. Diutamakan berpengalaman IT Helpdesk Contac Center min 1th 4. Memahami proses Ticketing 5. Memiliki pengetahuan mengenai Information...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

Kualifikasi: 1. Memahami bahasa programing/query SQL Server / Oracle / PostgreSQL / Pyhton 2. Memiliki interpersonal & communication skill yang baik 3. Bersedia bekerja Shifting termasuk di hari libur 4. Kemampuan menganalisa permasalahan system 5. kemampuan problem solving atau menyelesaikan masalah 6. Freshgradute ok atau pengalaman 1 tahun di...

Job Description Melakukan troubleshooting dan mengidentifikasi permasalahan sehubungan dengan office 365, Windows 10 client, dan aplikasi aplikasi yang berada di sisi pengguna Melakukan pengawasan dan inventarisasi pergerakan barang barang IT yang ada kaitannya dengan laptop, pc, gadgeting ,dan peripheral Konfigurasi, Kontrol, dan Montoring CCTV, Printer,...

Minimum Diploma - Minimum have passive English understanding - Memiliki tanggung jawab keseluruhan untuk IT Helpdesk Support, - Memastikan semua fase dukungan help desk dikoordinasikan, dipantau, dicatat, dilacak, dan diselesaikan dengan tepat - Mengelola kinerja dan pengembangan anggota tim; dan mematuhi kebijakan dan proses TI untuk memastikan kualitas...

Jakarta Engineering and Technology Entry Level As an IT Helpdesk, you will be part of a team to ensure the seamless operation of IT services at Garena by providing comprehensive IT support to end-users, maintaining IT assets, ensuring the security and efficiency of our IT systems, and supporting IT needs during events. **Job Description**: - Provide...

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly. Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by...

**Responsibilities**: - You will provide helpdesk support to client customers, such as resetting passwords, creating access, and extending card validity for Virtual Credit Cards. - giving the solution for any issue related to the Virtual Credit Card to the client, etc. - You also need to work on problems of moderate scope where analysis of situations or...

**Application Support Leader** - Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk - Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk - Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan - Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati - Melakukan...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**JLL supports the Whole You, personally and professionally.** **Helpdesk Lead (Bank)** **Work Dynamics - Integrated Facilities Management** - Ensure to instil a culture of engagement in the team that match our ‘I am JLL’ behaviours of being an Expert, Proactive, Innovative, Versatile, team Player and valuing the Customer - demonstrating actions on a...

**Qualification**: - Min. education SMK TKJ or a Bachelor degree in Computer Engineering, Information Technology or other related fields - Understanding of basic troubleshooting in computer and network system (switch, router, etc) - Skilled in determining IT necessities and training end-user - In touch with innovation and new trends in IT support - Strong...

Job Requirements: - Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. - Prior experience in IT helpdesk or technical support roles, preferably in the banking or financial sector. - Familiarity with ISO 27001 standards and principles, including information security best practices. - Excellent...

**Job Requirements**: - Pendidikan Minimal setingkat D3 atau setara - Memiliki pengalaman kerja di bidang layanan helpdesk mínimal 3 (tiga) tahun - Memiliki sertifikasi ITIL/ CDCP/ CDFOM **Job Descriptions**: 1. Berperan sebagai L1 Support dalam hal pelayanan tenant 2. Menganalisis permasalahan tenant dan memastikan semua informasi yang dibutuhkan sudah...