Helpdesk Support

IT Support/Helpdesk - Memahami cara menggunakan aplikasi - Memahami penggunaan Ms. Word, Excel, Power Point - Mengetahui tentang Jaringan Komputer - Mengetahui tentang Jaringan Komputer - Mengetahui tentang database dan pemrograman - Mampu berkomunikasi dengan baik - Memiliki pemahaman dasar tentang dunia IT "Waspada terhadap Modus Penipuan pada saat proses...

**RT Lawrence Corporation is expanding!** We are US-based Software Development company with 30 years of experience and have offices in United States, Philippines and Taiwan. We aim to develop next generation B2B products every 7 years to stay ahead of the technology curve. We take pride on our propriety software that we modify and setup base on our clients...

Deskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Operasional IT - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan Support terhadap user untuk...

Key Responsibilities Reporting Directly to IT Service Delivery Specialist Serve as the first contact with customers who need technical assistance via available channels Layer 1 support for troubleshooting, diagnosing, and resolving technical hardware and/or software issues such as end user devices, meeting room or town hall equipment Responding in a timely...

Perusahaan kami PT. Asia Outsourcing Services saat ini sedang membutuhkan karyawan internal untuk posisi: IT HELPDESK Deskripsi Pekerjaan: - Melakukan aktivitas support dan maintenance yang berkaitan dengan jaringan Kualifikasi: - Pria/Wanita - Usia maksimum 30 tahun - Min Lulusan D3 jurusan Informatika, Tehnik Komputer - Minimum pengalaman kerja 1 tahun...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services. Deskripsi Pekerjaan Melakukan...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** TI, Network Engineer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Reporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting,...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

6,500,000 IDR ~ 7,500,000 IDR - Jakarta - Education : Bachelor Degree in IT/Computer Science or related major - Language: English communicative - Experience: At least 1-year of experience in Helpdesk & Monitoring 24/7 - Experience in handling ATM Systems (ATM driving/controller, monitoring system, etc.) - Have basic knowledge of IT systems in...

Jakarta Engineering and Technology Experienced (Individual Contributor) IT Helpdesk Engineer is the backbone of our business. You will help to develop a competitive advantage by defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a...

Job Descriptions: - Perform Initial Support for following nature of query: - Timeliness - Inaccuracy - Information Queries - Status Queries - Guidance Queries - Cancel Request - Escalate incident to level 2 Support Group for action e.g. complex technical issue, root cause analysis for late / inaccuracy. - Follow up on progress of incidents with status...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

Kualifikasi: 1. Memahami bahasa programing/query SQL Server / Oracle / PostgreSQL / Pyhton 2. Memiliki interpersonal & communication skill yang baik 3. Bersedia bekerja Shifting termasuk di hari libur 4. Kemampuan menganalisa permasalahan system 5. kemampuan problem solving atau menyelesaikan masalah 6. Freshgradute ok atau pengalaman 1 tahun di...

Job Description Melakukan troubleshooting dan mengidentifikasi permasalahan sehubungan dengan office 365, Windows 10 client, dan aplikasi aplikasi yang berada di sisi pengguna Melakukan pengawasan dan inventarisasi pergerakan barang barang IT yang ada kaitannya dengan laptop, pc, gadgeting ,dan peripheral Konfigurasi, Kontrol, dan Montoring CCTV, Printer,...

Solecode is a leading digital transformation consultant dedicated to delivering rapid, high-quality solutions with exceptional UI/UX design and unmatched agility. We are committed to empowering enterprises on their digital transformation journey with innovative and effective strategies. We are currently seeking a skilled **IT Helpdesk** to join our team and...

Minimum Diploma - Minimum have passive English understanding - Memiliki tanggung jawab keseluruhan untuk IT Helpdesk Support, - Memastikan semua fase dukungan help desk dikoordinasikan, dipantau, dicatat, dilacak, dan diselesaikan dengan tepat - Mengelola kinerja dan pengembangan anggota tim; dan mematuhi kebijakan dan proses TI untuk memastikan kualitas...

Jakarta Engineering and Technology Entry Level As an IT Helpdesk, you will be part of a team to ensure the seamless operation of IT services at Garena by providing comprehensive IT support to end-users, maintaining IT assets, ensuring the security and efficiency of our IT systems, and supporting IT needs during events. **Job Description**: - Provide...

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly. Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by...