IT Helpdesk

3 days ago

Jakarta, Indonesia PT Asuransi Digital Bersama Full time

**Responsibilities**
- Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard.
- Establish vendor engagement, pricing and purchase SLA.
- Set up IT assets and maintenance system to ensure ticketing, SLA, up to reports.
- Responsible for monitoring and troubleshooting all hardware and software available in the company through both remote and face to face support of laptops, monitors, printers and telecommunication products.
- Set up and maintain the company network system, the company internal telephone system and not limited to customer service, tele sales and other department’s equipment(s).
- Be the person in charge for ISO 92000 in regards to IT & Data Security.

**Qualifications**
- Minimum Bachelor Degree in Computer Science/ Information Technology or any related major.
- Have 3 - 5 years experiences as IT Support/ Helpdesk
- Excellence in problem-solving and troubleshooting skills
- Excellence in communication and interpersonal skills
- Have attended technical tools training (such as helpdesk software)
- Have Network Certification is a plus.

  • IT Support

    2 weeks ago

    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...