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IT Helpdesk

6 months ago

Jakarta, Indonesia Techtiera Services Indonesia Full time

Provides Single Point of Contact Field Support.
- Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB
- Windows Services: Monday to Friday, 21:00 - 05.59 WIB
- Follow up trouble Ticket from IT Services Desk
- Follow Up to Field Support/Technical Support for second level trouble shooting
- Acceptable to remote for trouble shooting
- Tracking trouble ticket from open date up to close date
- Provides Daily, weekly, and monthly Report

**Requirements**:

- Have minimum of 2 years experience in IT Helpdesk Banking
- Working System: WFO - Shifting Time
- Contract duration: 6 months
- Can work from client’s office (office is located in Jakarta)

**Job Type**: Contract
Contract length: 6 months

**Salary**: Rp9,000,000 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT helpdesk in banking: 2 years (required)