Manager Cx Retention

**Head of CX - APAC**: Jakarta, Jakarta Raya, Indonesia - Unit- Customer Experience & Operations- Job posted on- Oct 16, 2024- Contract Type- Consultant- Experience range (Years)- 0 - N.A.**Head of CX - APAC, Jakarta, Indonesia** **Why TBO**: - You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a...

The Retention Officer is one who mainly analyzes customer behavior and gathers information on customer complaints, feedback and satisfaction. He/she must have aggressiveness in creating retention strategies based on customers’ feedback. They assist higher management in developing reasonable sales goals/target, activities of acquiring customers and...

DepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but...

Cisco's Customer Experience (CX) organization is one of Cisco’s fastest growing teams. The ASEAN CX Customer Delivery team is looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers. What You Will Do - The CX Delivery manager will lead customer delivery and own the CX (Customer Experience)...

Monitor and evaluate data quality on Customer Data Platform (CDP) system. - Develop and evaluate data modeling for predictive analysis. - Create data visualization to support decision-making. - Provide data needed to support data-driven marketing or campaign strategy. - Coordinate with related parties to maintain CDP operation support. - Generate regular or...

South Jakarta, DKI Jakarta Work Type: Full Time **What You'll Do**: - Ensure that the CS/CX team and Telesales team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey.- - Enabling a two-way stream with customer facing teams...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...

Kualifikasi: - Pendidikan mínimal S1 (Marketing dan Bisnis). - Pengalaman yang terbukti dalam mengembangkan dan menerapkan strategi akuisisi dan retensi pelanggan. - Pemahaman yang baik tentang digital marketing, customer relationship management (CRM), and data analytics. - Keterampilan kepemimpinan, komunikasi, dan interpersonal yang sangat baik. -...

Want to find a smarter way? As CX Manager Hygiene and Healthcare, you’ll have the freedom to find the insights that drive revenue, market share and best practice. Working with a fast-paced, complex and innovative team, you’ll analyse sales and eCommerce data across our customer portfolio. You’ll: - Provide insights at a customer, country, eCommerce...

**The Retention Officer is one who mainly analyzes customer behavior and gathers information on customer complaints, feedback and satisfaction. He/she must have aggressiveness in creating retention strategies based on customers’ feedback. They assist higher management in developing reasonable sales goals/target, activities of acquiring customers and...

Want to deliver far more than just growth? As a CX Manager Nutrition (eCommerce Marketing) with Reckitt, you’ll have the freedom to turn an already-strong customer relationship into something beautiful.- Taking forward a dedicated category strategy for one of our biggest national customers, you’ll develop solutions that mean progress for their business...

**Tasks and Responsibilities**: 1. Communicating with customers and sales representative. 2. Analyzing customer behavior (complaints, feedbacks/comments, satisfactions). 3. Gathering information about customer complaints (HOWs, WHYs). 4. Developing aggressive retention strategies based on customer feedback. 5. Negotiating with customers to renew contracts...

**What You'll Do**: As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

Masuk ke Indonesia pada tahun 1993, Air Liquide Indonesia (ALINDO) dan 170 karyawannya telah melayani lebih dari 1000 pelanggan di berbagai industri. Kami mengoperasikan fasilitas produksi gas dan jaringan pipa terbesar untuk Oksigen, Nitrogen, Argon, dan Hidrogen. Infrastruktur tersebut melayani industri baja, petrokimia, dan manufaktur di Jawa Barat -...

**About the Role** They say no man is an island - a notion that holds particularly true for this role. As our Community Experience - Data Management Senior Lead, you’ll be an instrumental cog in ensuring that the Community Experience (CX) team has all of our data-related matters under control. Your main objective will be to ensure that we’ve got the...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

Sales Retention - Merchant Supplies We are looking for competent, motivated and ambitious Sales Account Officers/Executives to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you! Account Officers will communicate directly with clients and prospects, understand their individual...

**What You'll Do**: As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your...

**PURPOSE**: Partnering with brand & marketing (B&M), customer experience (CX) and corporate communication (Cor-Comm), Marketing Strategist & Insight is responsible for coordinating the B&M, CX and Cor-Comm business plan, integrating and monitoring all related KPIs, complete extensive research to identify new marketing opportunities, innovation, and...