Head of Cx

Our ExpertiseWe deliver end-to-end solutions that result in revolutionary work. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.The Head of Connections will lead a dynamic team to connect brands to audiences across paid, earned, shared, and owned media...

About UsWe're Manulife Insurance Malaysia, a leading provider of financial services. Our mission is to help people make easier decisions and live better lives.Job DescriptionThe Head of CX is a key role in our organization, responsible for driving customer experience excellence. This involves developing and implementing strategies to improve customer...

**PURPOSE**: Partnering with brand & marketing (B&M), customer experience (CX) and corporate communication (Cor-Comm), Marketing Strategist & Insight is responsible for coordinating the B&M, CX and Cor-Comm business plan, integrating and monitoring all related KPIs, complete extensive research to identify new marketing opportunities, innovation, and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

Yayasan Inisiatif Perubahan Akses menuju Sehat (IPAS) Indonesia, is a local foundation works as affiliation of Ipas Impact Network at global level so that women and girls have improved sexual and reproductive health and rights through enhanced access to and use of safe abortion and contraceptive care as per Indonesia’s Law. The Reproductive Health...

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

Food Market Hub offers a unique solution to bring a digital revolution to the F&B industry in APAC. It offers an end-to-end procurement management platform which automates all back-end operations for F&B businesses. Food Market Hub allows restaurants to manage existing suppliers and connect with new suppliers, all while providing a seamless payments option,...

Requirements; - Minimum of 5 years of experience selling SaaS and technology products. - At least 5 years of sales experience with Indonesia clients. - Experience with startups is preferred. - Proven track record in outbound sales (not inbound). - Drive offline events to promote the company. - Manage end-to-end sales processes: prospecting, demos, proposals,...

Customer-Centric ApproachWe're committed to delivering exceptional customer experiences at every touchpoint. As the Head of CX, you'll play a critical role in driving this vision forward.Key AccountabilitiesDevelop and execute a customer experience strategy that aligns with our business objectives.Collaborate with cross-functional teams to design and...

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all,...

Transforming Customer ExperiencesWe're seeking an experienced leader to join our team as Head of CX. As a key member of our leadership team, you'll be responsible for driving customer experience excellence and delivering business results.Key ResponsibilitiesLead the development and implementation of customer experience strategies.Collaborate with...

**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

**Key Responsibilities**: - Monitoring day to day Marketplace operational through monitoring, evaluation and reporting platform - Responsible for CPAS day to day operation and liaise with Digital Marketing team - Work closely with Operation and Customer Relation Center (CRC) - Monitor Marketplace day to day operation, product visibility and availability,...

At Nokia we create the technology to connect the world. We have more than 150 years history of pioneering meaningful services that improve human lives. Developing and delivering a portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

Senior Sales Manager (Cloud ERP/HCM)-2300028E **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Overview**: Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect...

Senior Sales Manager (Cloud ERP/HCM)-2300028D **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Overview**: Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect...

Senior Sales Manager (Cloud ERP/HCM)-2300028F **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Overview**: Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect...

**Responsibilities**: - Evaluate vendor performances. - Analyse operational data, such as inbound, storage, and outbound - Build and maintain constant communications with management, staff, and vendors to ensure proper organisational operations. - In charge of solving daily issues or complaints. - Ensure a conducive working environment and align with other...

Manulife Insurance MalaysiaWe are a global leader in the financial services industry, committed to helping people make informed decisions and live better lives. Our team is dedicated to delivering innovative solutions that meet the evolving needs of our customers.About the RoleThe Head of CX is responsible for leading our customer experience strategy,...