Account Retention Manager

The Retention Officer is one who mainly analyzes customer behavior and gathers information on customer complaints, feedback and satisfaction. He/she must have aggressiveness in creating retention strategies based on customers’ feedback. They assist higher management in developing reasonable sales goals/target, activities of acquiring customers and...

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...

**Location**: - Jakarta- Jakarta**Work Type**: - Full Time- Deep understanding of the heavy machinery industry. - Good English skill (Mandarin will be a plus point) - Willing to be placed in Kelapa Gading Role: Managing and nurturing relationships with key clients to ensure customer satisfaction, retention, and business growth. Job responsibilities: -...

Sales Retention - Merchant Supplies We are looking for competent, motivated and ambitious Sales Account Officers/Executives to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you! Account Officers will communicate directly with clients and prospects, understand their individual...

Responsible for managing and developing long-term relationships with key accounts - Identifying business opportunities - Conducting business planning - Providing customer service and ensuring the satisfaction and retention of key accounts - This role will require some work from the Jakarta office as well as the flexibility to work remotely - Minimum...

Kualifikasi: - Pendidikan mínimal S1 (Marketing dan Bisnis). - Pengalaman yang terbukti dalam mengembangkan dan menerapkan strategi akuisisi dan retensi pelanggan. - Pemahaman yang baik tentang digital marketing, customer relationship management (CRM), and data analytics. - Keterampilan kepemimpinan, komunikasi, dan interpersonal yang sangat baik. -...

**The Retention Officer is one who mainly analyzes customer behavior and gathers information on customer complaints, feedback and satisfaction. He/she must have aggressiveness in creating retention strategies based on customers’ feedback. They assist higher management in developing reasonable sales goals/target, activities of acquiring customers and...

MileApp is a field operations management system that helps optimize businesses and make them more efficient. With features like a no-code mobile app builder, route optimization, automated reports, data mapping and visualization, MileApp can effectively manage field workers such as drivers, field sales, canvassers, technicians, and surveyors. This Key Account...

Apa yang anda lakukan sebagai Relationship Manager | Renewal? **Account Management**: Menjadi partner bagi pelanggan yang sudah berlangganan produk iklan Lamudi semenjak periode berlangganan dimulai sampai dengan selesai, dan membantu memberikan solusi bagi pelanggan ketika menghadapi permasalahan teknis **Upselling**: Mengajak pelanggan untuk menambahkan...

Manage and nurture client relationships to ensure satisfaction and retention. Understand client needs and work closely with internal teams to deliver solutions. Collaborate with the sales team to identify upsell and cross-sell opportunities. Provide excellent customer service and serve as the main point of contact for clients. Resolve any issues or...

**About the challenge** Do you have great communication skills? Are you interested to learn more about account management & telesales, and develop skills for a successful career in sales, account management or customer service? Are you looking for a great place to start or further your career? If yes, roll up your sleeves because we have an interesting...

We are currently seeking a dedicated and proactive Logistics Account Management Staff specializing in maintaining customer relationships to join our dynamic team. The primary focus of this role is to ensure the satisfaction and retention of existing clients in the logistics industry. **Responsibilities**: 1. Serve as the main point of contact for assigned...

**Tasks and Responsibilities**: 1. Communicating with customers and sales representative. 2. Analyzing customer behavior (complaints, feedbacks/comments, satisfactions). 3. Gathering information about customer complaints (HOWs, WHYs). 4. Developing aggressive retention strategies based on customer feedback. 5. Negotiating with customers to renew contracts...

As a Customer Success Account Executive Manager, you are responsible for the adoption,usage and success of a portfolio of clients. This role emphasizes training, onboarding, usage review, support, and troubleshooting to enable customers to realize their goals and maximize their return on investment(ROI). You are the primary customer-facing role, and your...

**Key Responsibilities**: - **Client Relationship Management**: Build and maintain strong, long-lasting relationships with clients, serving as the primary point of contact for all account-related matters. - **Sales and Business Development**: Identify opportunities to upsell or cross-sell IT solutions, including cloud services, cybersecurity, IT...

**Key Responsibilities**: - **Client Relationship Management**: Build and maintain strong, long-lasting relationships with clients, serving as the primary point of contact for all account-related matters. - **Sales and Business Development**: Identify opportunities to upsell or cross-sell IT solutions, including cloud services, cybersecurity, IT...

We are currently seeking a dedicated and proactive Logistics Account Executive specializing in maintaining customer relationships to join our dynamic team. The primary focus of this role is to ensure the satisfaction and retention of existing clients in the logistics industry. **Responsibilities**: 1. Serve as the main point of contact for assigned existing...

We spend a lot of time matching their skill but we forget people will not perform their maximum capacity if they are not happy or even love their job or their company culture. We often forget this part in hiring. **Client Relationship Management**: Foster and enhance relationships with existing clients while actively seeking new ones. **Account...

**About Nimbly (** A) A) mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying...