Head of Claims

3 days ago


Jakarta, Jakarta, Indonesia Sun Life Financial Full time

Head of Claims & Provider Relations

Head of Claims & Provider Relations

Apply locations Jakarta Selatan, Jakarta Raya

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: JR00109107

You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description:

  • Manage claims processes, grooming the team, manage TPA and be the claims transformation leader.

Preferred Skills:

  • Fluent in English communication (oral/writing).
  • Great communication and negotiation skills.
  • Data analytics capability.
  • Excellent leadership to manage the team and claims effectively.

Qualifications:

  • Medical Degree or Bachelor's degree in Healthcare Administration.
  • Minimum 7-10 years of experience in individual claims, healthcare claims management, and provider relations, claims investigation.
  • Strong understanding of healthcare industry regulations and best practices.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and negotiation skills.
  • Experienced with claims software and data analysis tools.
  • Presentation skills to senior management or Regional Office or corporates.

Responsibilities:

Job Category: Claims - Life & Disability

Posting End Date: 30/05/2025

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching and locally relevant. There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.

With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries, and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability, and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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