Head of Claim and Placement
7 months ago
Company Description
Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.
**Job Description**:
- Lead, direct, and coordinate the General Insurance Placement team and After Sale team
- Responsible to lead Placement team to obtain insurance quotations for our clients from General Insurance companies within SLA
- Responsible to lead After Sale team include processing claims, assist clients with endorsements, documents and data keeping
- Negotiate terms, conditions, and pricing with General Insurance companies on behalf of clients
- Maintain good Hit Ratio
- Ongoing communication of business strategy and results of the Placement team
- Oversees the progress of insurance claims to make sure claim decision come out according to SLA and claim appraisal result is justified according to the agreed TC
- Develop and maintain relationships with key leaders in General Insurance companies
- Negotiate and appeal rejected claims with insurance
- Recruit, motivate, coach, evaluate, and retain a quality Placement & After Sale team
- Work together with the Head of Marketing to grow the business and achieve company’s revenue goals
- Put in place control mechanisms that enable achievement of high levels of customer satisfaction.
- Ensure quality and service excellence to clients and 5/5 client satisfaction
- Continuously improve current systems and processes
- Promote a culture of high performance and continuous improvement that values learning and commitment to quality.
**Qualifications**:
- More than 10 years experience as Placement and After Sale leader in insurance brokerage firms
- Have wide network and strong relationship with the key leaders of Insurance companies
- Having a degree or certificate of insurance broker or in insurance is a plus
- Solid understanding in General insurance products for all line of risks and businesses
- Strong understanding of insurance terms and conditions and claim appeal process
- Able to deliver good insurance proposal according to client’s expectations with good SLA
- Excellent in communication, negotiation, and persuasion skills
- Good interpersonal skill and able to work in individual and as member of team
-
Claims Officer
6 months ago
Jakarta, Indonesia SMART Agribusiness and Food Full timePerform day-to-day claims processing activities pertaining to GAR’s existing benefit programs, which includes, but not limited to: - Providing support and able to handle large claim volumes on medical, travel insurance, communication, leave passage, personal accident insurance, travel and expense claims. This includes verifying incoming claims and...
-
Claim Associate
7 months ago
Jakarta, Indonesia Qoala Full timeAs a Claim Associate at Qoala, you will play a pivotal role in ensuring a seamless and efficient claims process within our dynamic insurance ecosystem. **Responsibilities**: 1. Handle all MV and Non-MV claims. 2. Handling starts from the initial notification of the claim (Registration) to the Insurance until it is finished approved by the insurance company...
-
Claims Services
9 months ago
Jakarta, Indonesia Chubb INA Holdings Inc. Full timeJob Requirements Job Summary Responsible in managing day to day operational process claims from in-processing & out-processing claims by ensuring those process runs smoothly by following the policy/procedures/guideline and delivered within the expected turn-around-time. Responsible in monitoring the overall team performance, coaching, and ensure all the...
-
Claim Handler
4 weeks ago
Jakarta, Indonesia Zurich Insurance Full timeJob Summary - With moderate direction, handles single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. - Job...
-
Head of Claim Investigation
1 week ago
Jakarta, Indonesia Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
After Sales and Claim Staff
4 weeks ago
Jakarta, Indonesia Cermati.com Full time**Company Description** Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Head of Claim Team
7 months ago
Jakarta, Indonesia Reckitt Full timeLead for Reckitt Financial Control Framework across organization, - Lead projects for claims simplification and automations, - Manage the internal control and ensures the compliance of control in Indonesia, - Review the local SOP and align it with the Global SOP, - If there are any deviations, do the necessary remediations action, - Business partnering with...
-
Claim Manager
6 days ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Property & Engineering Claim Controller
4 days ago
Jakarta, Indonesia Asuransi Bintang Full timePendidikan mínimal S1 dengan IPK mínimal 3,00 - Memiliki pengalaman mínimal 1 tahun sebagai Claim controller /surveyor/adjuster - Mampu bekerja di bawah tekanan - Memiliki kemampuan komunikasi yang baik - Tekun dan teliti dalam bekerja - Memiliki kemampuan mengolah data yang baik - Memiliki kemampuan filing yang baik Job Description: - Menangani proses...
-
Health Insurance Claim Head
7 months ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Qc Claim
4 months ago
Jakarta, Indonesia PT Garuda Metalindo Tbk Full timeQC Claim - Kapuk - Min. Bachelor in Mechanical/Industrial Engineering related with min. CGPA 3.00 - Proficient computer skills, including Microsoft Office (Excel) - Preferable with min. 2 years of experience in the same field, but fresh graduates are welcome to apply - Placement Kapuk "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan...
-
Insurance Placement Admin
2 weeks ago
Jakarta, Indonesia Qoala Full timeWe are looking for Insurance Placement (IP) Admin to support our operational and will be placed in Jakarta, Head Office. This position has responsibility to do support in administration and operational of the Insurance Placement Team, to always maintain and develop the level of services of this Insurance Placement Team. Responsibilities: - End to end...
-
Analyst Commercial Finance Claim
1 week ago
Jakarta, Indonesia Mondelēz International Full time**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** You will work under the guidance of the Finance Manager or Senior Analyst to maintain finance transactions, data, systems and reporting. You will also collect data and perform detailed...
-
Reg Palm Log. Support
6 months ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeJob Descriptions - Ensure all used vessel is covered by insurance company and follow up the marine insurance claim (if any) until done. - Ensure all claim (demurrage, oil/pk loss, quality etc) that related with shipment activity can be proceeded as per contract and settled in certainty period. - Collaborate with Shipping and P&M Subdept to response and...
-
National Operation Controller
7 months ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeJob Description Summary: - To oversight, monitor, align and provide guidelines to operation control function of all refineries in performing their responsibilities (inventory control and asset controls)- To manage end-to-end insurance process for assets and stocks in HO and all refineries (budgeting, renewal, periodic review, premium payment, claim) Job...
-
Head of Provider Management
1 week ago
Jakarta, Indonesia Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Insurance Placement Associate
2 weeks ago
Jakarta, Indonesia Qoala Full timeWe are looking for Insurance Placement Executive who will be placed in Jakarta, Head Office to do placement to the insurance companies for the commercial products (mainly: Property LoB). This position will keep and build good relationship, do negotiation with the insurance companies to achieve success ratio of the placement, good t/c, excellent SLA and their...
-
Infrastructure Assistant
7 months ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeJob Descriptions: - Monitor and supervise Infrastructure project activities on site, and ensure that the projects can becompleted within the agreed timeline and quality requirements - Evaluate and develop project progress reports on a bi weekly basis. - Responsible for developing work progress claim documents (BAPP, BAST) and ensuring the claimed progress...
-
Lauric Logistic Risk Management Admin
7 months ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeJob Descriptions Summary: Responsible for assisting Palm shipping documentation and filling and data collection for insurance risk claim in Palm Sea Logistics work process Job Descriptions: - Maintain order and organization of all shipping records and its documentation. - Update daily shipping records and maintain accuracy. - Perform document receiving...