Patient Relations

3 days ago


Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full time
Job Responsibilities:
  • The major function of this position is to manage and address patient or customer complaints, particularly those related to health issues.
  • Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.
  • Coordinating with healthcare professionals and departments to ensure that any health-related concerns are appropriately addressed.

Requirements:

  • Bachelor's degree in Medicine.
  • Minimum 2 years of experience in hospital management.
  • Excellent communication and interpersonal skills.
  • Customer-oriented with the ability to handle complaints effectively.
  • Fluent in both oral and written English.
  • Proficient in computer usage.
  • Work location: RS Pondok Indah - Pondok Indah
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