Complaint Resolution Manager
3 days ago
This role is crucial in ensuring that patient complaints are handled professionally and promptly. The ideal candidate should have excellent communication skills and be able to work effectively with healthcare professionals and departments.
Key Responsibilities:
- Resolution: Resolve patient complaints in a timely and efficient manner.
- Collaboration: Work closely with healthcare teams to address health-related concerns.
- Requirements:
- Bachelor's degree in Medicine
- Minimum 2 years of experience in hospital management
- Excellent communication and interpersonal skills
- Customer-oriented with effective complaint handling skills
- Fluent in both oral and written English
- Proficient in computer usage
- Work location: RS Pondok Indah - Pondok Indah
Benefits:
- Opportunity to work in a dynamic healthcare environment
- Chance to develop strong communication and problem-solving skills
- Collaborative team environment
-
Customer Experience Advocate
3 days ago
Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full timeCustomer Experience Advocate Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advocate. The successful candidate will be responsible for managing patient complaints and ensuring that they are resolved efficiently.Main Responsibilities:Complaint Resolution: Manage and resolve patient...
-
Healthcare Liaison Officer
3 days ago
Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full timeJob Description:The Healthcare Liaison Officer is responsible for managing patient complaints and resolving issues efficiently. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively with healthcare professionals and departments.Responsibilities:Complaint Resolution: Manage and resolve patient...
-
Director of Dispute Resolution
3 days ago
Jakarta, Jakarta, Indonesia TikTok Full timeAbout You:To succeed in this role, you'll need to have a strong background in handling contentious and litigation matters, particularly in the tech industry.Experience in handling IP, antitrust, regulatory enforcement, international litigation, and cross-border related disputes is a plus.As a highly motivated and self-driven individual, you'll be able to...
-
Legal & Risk Management Manager
1 week ago
Jakarta, Jakarta, Indonesia Hukum Korporasi & Komersil (Hukum) Full timeCurrently PT Infomedia Solusi Humanika (ISH) is opening opportunities for those of you who have a career in the field of Law and have the competencies that match what we are looking for.This position is a Legal & Risk Management Manager for placement in our Corporate. This position is responsible for overseeing the company's legal affairs, managing risks,...
-
Patient Experience Department Head
6 minutes ago
Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from BMHS (Bundamedik Healthcare System)Corporate Talent Acquisition @ BMHS | Certified HR ProfessionalJob Description:Develop and implement comprehensive patient experience strategies aligned with organizational goals.Identify areas for improvement in patient...
-
Customer Success Manager
3 days ago
Jakarta, Jakarta, Indonesia Cartrack Full timeWe're on the hunt for a skilled Key Account Executive to drive customer satisfaction and growth at Cartrack. With over 2 million subscribers across 23 countries, we're a leading player in the smart mobility space.Our extensive reach in Africa, Europe & Asia positions us among the top 10 largest telematics companies globally. At Cartrack, we're passionate...
-
Logistics and Supply Chain Manager
3 days ago
Jakarta, Jakarta, Indonesia Talent Insider Full timeWe are seeking a seasoned professional to lead our operations team. As the Head of Operational Excellence, you will be responsible for overseeing the entire operations cycle, from customer service to order management, logistics, fabrication operations, and material management.The ideal candidate will have a deep understanding of supply chain management and...
-
Sustainability Program Manager
2 days ago
Jakarta, Jakarta, Indonesia Rare Full timeAbout the RoleWe are looking for a skilled Sustainability Program Manager to lead the implementation of our Innovative Finance Program in Indonesia.The successful candidate will have excellent organizational capacity in managing tasks, people, and government relationships, as well as experience in solving problems and applying conflict resolution and...
-
Engineering Systems Manager
4 days ago
Jakarta, Jakarta, Indonesia Recooty Full timeLeadership and CollaborationAs a key member of our team, the Development Management Specialist will be responsible for leading system engineering efforts and collaborating with cross-functional teams. The ideal candidate will have a strong background in software development and technical leadership.Key responsibilities will include:Leading root cause...
-
Project Management Specialist
2 days ago
Jakarta, Jakarta, Indonesia LittleLives Full timeJob DescriptionWe are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our stakeholders.Key Responsibilities:Manage a portfolio of existing...
-
Retail Sales Manager
3 days ago
Jakarta, Jakarta, Indonesia Time International Full time**Job Description**We are seeking a highly skilled Boutique Manager to lead our team of sales professionals at our flagship store in Jakarta. As a key member of our retail team, you will be responsible for driving sales growth, managing inventory, and providing exceptional customer service.Key Responsibilities:Provide world-class customer service by greeting...
-
Patient Relations Specialist
3 days ago
Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full timeJob Title:Patient Relations SpecialistAbout the Role:We are seeking an experienced Patient Relations Specialist to join our team at PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP). As a key member of our hospital management team, you will be responsible for managing and addressing patient complaints in a professional and efficient manner.Main...
-
Commercial Development Manager
7 days ago
Jakarta, Jakarta, Indonesia Shopee Full timeKey ResponsibilitiesDaily briefing with sales supervisor and sales team on MTD performance and next steps to achieve targets.Acting as a CS point for merchant/cashier/buyer complaints or issues, escalating to relevant PICs.
-
Store Management Executive
2 days ago
Jakarta, Jakarta, Indonesia Ranchmarket Full timeStore Management ExecutiveAbout the RoleThe Store Management Executive is responsible for leading our store operations in Jakarta, with a focus on achieving sales targets, managing inventory, and delivering excellent customer service.Main DutiesSales Performance: Develop and implement strategies to achieve sales targets, focusing on effective sales...
-
Director of Building Management
7 days ago
Jakarta, Jakarta, Indonesia Michael Page Full timeKey Responsibilities:Manage and lead technical and engineering teams to ensure the seamless operation of building systems.Foster strong relationships with tenants to ensure high satisfaction levels and prompt resolution of any issues or concerns.Implement proactive maintenance schedules and manage reactive repairs to ensure the property is always in optimal...
-
Development Management Specialist
4 days ago
Jakarta, Jakarta, Indonesia Recooty Full timeSystem Engineering ExpertiseWe are looking for a highly skilled Development Management Specialist to join our team at Recooty. As Technical Director of System Engineering, you will be responsible for leading our system engineering efforts and ensuring the implementation design and framework used within the company meet the requirements and practice...
-
Technical Program Manager
1 day ago
Jakarta, Jakarta, Indonesia LittleLives Full timeAt LittleLives, we're revolutionizing early childhood education through technology. As our Technical Project Delivery Lead, you'll play a critical role in managing our project portfolios, ensuring successful project execution, and maintaining exceptional customer satisfaction.Main Responsibilities:You will oversee a variety of projects, defining their scope,...
-
Industrial Operations Manager
7 minutes ago
Jakarta, Jakarta, Indonesia Talent Insider Full timeAbout the OpportunityTalent Insider is a dynamic HR Consultancy Service committed to supporting business growth and development.We collaborate with leading brands in Indonesia and Southeast Asia, offering specialized services for talent acquisition, branding, and strategic planning.Job SummaryDrive the implementation of Total Productive Maintenance (TPM)...
-
Technical Program Manager
1 day ago
Jakarta, Jakarta, Indonesia VLink Inc Full timeVLink Inc is seeking a Technical Program Manager to lead our technical teams in developing and implementing innovative solutions that drive business growth. As a key member of our IT Services team, you will be responsible for designing and delivering complex technical programs that meet the evolving needs of our clients.Job Description:Key...
-
Project Portfolio Manager
2 days ago
Jakarta, Jakarta, Indonesia LittleLives Inc Full timeWe are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. Our mission is to revolutionize early childhood education through technology.Key Responsibilities:Manage a portfolio of existing and new projects from an end-to-end delivery perspective.Collaborate with the Product team and Business...