Patient Relations Specialist

3 days ago


Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full time
Job Title:

Patient Relations Specialist

About the Role:

We are seeking an experienced Patient Relations Specialist to join our team at PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP). As a key member of our hospital management team, you will be responsible for managing and addressing patient complaints in a professional and efficient manner.

Main Responsibilities:

  • Complaint Handling: Provide accurate information and resolve concerns efficiently to improve patient satisfaction.
  • Communication: Coordinate with healthcare professionals and departments to address health-related concerns.
  • Requirements:
  • Bachelor's degree in Medicine
  • Minimum 2 years of experience in hospital management
  • Excellent communication and interpersonal skills
  • Customer-oriented with effective complaint handling skills
  • Fluent in both oral and written English
  • Proficient in computer usage
  • Work location: RS Pondok Indah - Pondok Indah

  • Patient Relations

    3 days ago


    Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full time

    Job Responsibilities:The major function of this position is to manage and address patient or customer complaints, particularly those related to health issues.Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.Coordinating with healthcare professionals and...


  • Jakarta, Jakarta, Indonesia Pengiklan Anonim Full time

    Job DescriptionWe are looking for a highly skilled professional to join our team as Patient Satisfaction Director. In this role, you will be responsible for creating, implementing, and evaluating patient service standards, ensuring that every clinical operation employee adheres to these standards, and maintaining excellent relationships with patients.Key...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BMHS (Bundamedik Healthcare System)Corporate Talent Acquisition @ BMHS | Certified HR ProfessionalJob Description:Develop and implement comprehensive patient experience strategies aligned with organizational goals.Identify areas for improvement in patient...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    Role OverviewWe are seeking a highly experienced Hospitality and Patient Satisfaction Expert to join our team at BMHS (Bundamedik Healthcare System). This is an exciting opportunity to make a meaningful impact on patient satisfaction and drive business growth.The successful candidate will have a strong background in customer experience management, with...


  • Jakarta, Jakarta, Indonesia Pengiklan Anonim Full time

    About UsPengiklan Anonim is a leading company in the service industry, committed to providing exceptional experiences for our clients. We are seeking a skilled professional to join our team as Customer Delight Leader. In this role, you will be responsible for creating, implementing, and evaluating patient service standards, ensuring that every clinical...


  • Jakarta, Jakarta, Indonesia Pengiklan Anonim Full time

    Job SummaryPengiklan Anonim seeks a talented individual to fill the role of Clinical Operations Strategist. This position involves developing and implementing patient service standards, collaborating with various departments, and maintaining excellent relationships with patients.Key Responsibilities• Develop, implement, and evaluate patient service...


  • Jakarta, Jakarta, Indonesia ika Sentosa, Tbk Full time

    At ika Sentosa, Tbk, we are seeking a highly skilled Government Relations Specialist to oversee the acquisition, renewal, and management of permits and licenses required for our business operations in the renewable energy or mining sectors.Key ResponsibilitiesEnsure compliance with local, regional, and national regulations related to permits and...


  • Jakarta, Jakarta, Indonesia Pengiklan Anonim Full time

    Job OverviewPengiklan Anonim seeks a skilled professional to oversee patient service standards and create a delightful experience for our clients. As Service Experience Manager, you will be responsible for developing and implementing patient service standards, collaborating with various departments to ensure seamless operations, and maintaining excellent...


  • Jakarta, Jakarta, Indonesia Pengiklan Anonim Full time

    Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...


  • Jakarta, Jakarta, Indonesia Monroe Consulting Group Full time

    Medical Referral Department Head (Corporate)Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a leading hospital chain in Indonesia. As the company continues to grow, our client is seeking a professional with strong experience handling medical referrals in the hospital or healthcare industry. The job is based in...


  • Jakarta, Jakarta, Indonesia Beautyhaulofficial Full time

    At Beautyhaulofficial, we are seeking a highly skilled Aesthetic Doctor to join our team. As an integral part of our medical aesthetic clinic, you will be responsible for delivering exceptional patient care while adhering to the highest standards of medical ethics.Our clinic is dedicated to providing innovative beauty solutions, and we require someone with a...


  • Jakarta, Jakarta, Indonesia AON Full time

    We are seeking a highly skilled Health Solutions Specialist to join our team in Jakarta. The ideal candidate will have a minimum of 10 years of experience in the related field, with a strong network within the employee benefits team in Indonesia.The Health Solutions Specialist will be responsible for delivering expert advice and guidance to clients on...


  • Jakarta, Jakarta, Indonesia Monroe Consulting Group Full time

    As a key member of Monroe Consulting Group Indonesia, we are seeking an experienced professional to lead our medical referral department in Jakarta.Job DescriptionWe are looking for a highly skilled and motivated individual to oversee the development and implementation of effective referral strategies, structures, budgets, and campaigns to increase patient...


  • Jakarta, Jakarta, Indonesia PT. Erajaya Swasembada, Tbk. Full time

    As a seasoned Investor Engagement Specialist, you will be responsible for maintaining relations with shareholders & analysts by preparing Investor gathering events to inform the latest company key information.Main Duties:Maintain relationships with shareholders & analysts through regular updates and presentationsDevelop and implement Investor Relation...


  • Jakarta, Jakarta, Indonesia PT. Intikom Berlian Mustika Full time

    Job Description:As a Cybersecurity Specialist at PT. Intikom Berlian Mustika, you will be responsible for implementing data security solutions, such as Database Security, DLP, IAM, MDM, and PAM. This includes designing, deploying, and maintaining these systems to ensure the confidentiality, integrity, and availability of our data.Responsibilities:Implement...


  • Jakarta, Jakarta, Indonesia Jacquelle Beaute Full time

    Job OverviewThis role involves building and maintaining relationships with key stakeholders, including sponsors and partners.Main Responsibilities:Developing and executing sponsorship strategies to drive business growthNegotiating and managing agreements to meet company objectivesCollaborating with internal teams to deliver successful partnershipsIdentifying...


  • Jakarta, Jakarta, Indonesia Center for Indonesia's Strategic Development Initiatives (CISDI) Full time

    Career OpportunityCISDI is seeking a talented Healthcare Partnerships Specialist to play a key role in developing and maintaining strategic partnerships with healthcare-related organizations.Key ResponsibilitiesResearch and identify potential healthcare partners to align with CISDI's goals and values.Develop and deliver presentations to communicate CISDI's...


  • Jakarta, Jakarta, Indonesia Staffinc Group Full time

    Key Accountabilities:As an HR Operations Specialist, you will be responsible for ensuring that all HR practices and procedures comply with legal and regulatory requirements.Responsibilities:Prepare and maintain comprehensive documentation, including employment contracts, policies, procedures, and other HR-related documents.Support internal coordination by...


  • Jakarta, Jakarta, Indonesia PT Realma Vestama Nusantara Full time

    **Job Overview**We are seeking a highly motivated and experienced Business Growth Specialist to join our team at PT Realma Vestama Nusantara. As a Business Growth Specialist, you will play a key role in driving business growth through strategic partnerships and event management.**Key Responsibilities**Developing new business partnerships to expand the...


  • Jakarta, Jakarta, Indonesia PT Bank Sinarmas Tbk Full time

    Job SummaryWe are seeking a highly skilled Corporate Acquisition Specialist to join our team at PT Bank Sinarmas Tbk. The successful candidate will be responsible for leading the acquisition of new corporate clients for our bank's Kartu Kredit product.About the RolePendidikan minimal S1 semua jurusan, preferably in a field related to finance or...