Patient Relations Specialist
3 days ago
Patient Relations Specialist
About the Role:We are seeking an experienced Patient Relations Specialist to join our team at PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP). As a key member of our hospital management team, you will be responsible for managing and addressing patient complaints in a professional and efficient manner.
Main Responsibilities:
- Complaint Handling: Provide accurate information and resolve concerns efficiently to improve patient satisfaction.
- Communication: Coordinate with healthcare professionals and departments to address health-related concerns.
- Requirements:
- Bachelor's degree in Medicine
- Minimum 2 years of experience in hospital management
- Excellent communication and interpersonal skills
- Customer-oriented with effective complaint handling skills
- Fluent in both oral and written English
- Proficient in computer usage
- Work location: RS Pondok Indah - Pondok Indah
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Patient Relations
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