Medical Referral Department Head
4 days ago
Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a leading hospital chain in Indonesia. As the company continues to grow, our client is seeking a professional with strong experience handling medical referrals in the hospital or healthcare industry. The job is based in Jakarta, Indonesia.
Responsibilities
- Develop and implement effective referral strategies, structures, budgets, and campaigns to increase patient referral volumes and meet revenue targets.
- Build and maintain strong relationships with corporate clients, doctors, insurance providers, and other healthcare professionals to drive referral growth.
- Oversee the referral process, ensuring timely and seamless patient transfers to specialists or other healthcare services.
- Monitor and analyze referral performance metrics and suggest improvements to enhance efficiency and patient satisfaction.
- Conduct regular outreach programs, presentations, and workshops to promote referral services and partnerships with stakeholders.
- Collaborate with the Marketing and Sales teams to create targeted referral campaigns and communication materials.
- Provide management with monthly, quarterly, and annual reports on referral trends, performance, and forecasts.
- Research and identify new potential corporate partners and healthcare providers to expand the referral network.
- Ensure compliance with all regulations and standards related to patient referrals and data privacy.
Qualifications
- Minimum 5 years' experience in sales or referral management within the hospital or healthcare industry.
- A background as a medical doctor (MD) graduate is a strong plus.
- Proven ability to work under pressure and achieve targets.
- Strong understanding of referral processes and the healthcare market.
- Excellent communication, negotiation, and relationship-building skills.
- Analytical mindset with a problem-solving attitude.
- Leadership skills with experience managing a team.
- Availability to travel as needed for business purposes.
- Bachelor's degree in Healthcare Management, Business Administration, Marketing, or a related field.
Mid-Senior level
Employment typeFull-time
Job functionSales and Marketing
IndustriesHospitals and Health Care
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