Hospitality and Patient Satisfaction Expert

2 weeks ago


Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time
Role Overview

We are seeking a highly experienced Hospitality and Patient Satisfaction Expert to join our team at BMHS (Bundamedik Healthcare System). This is an exciting opportunity to make a meaningful impact on patient satisfaction and drive business growth.

The successful candidate will have a strong background in customer experience management, with expertise in patient engagement, complaint handling, and service recovery. They will also possess excellent communication and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams.

  • Develop and implement comprehensive patient experience strategies.
  • Track key performance indicators (KPIs) related to patient experience.


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