Patient Relation Officer

6 days ago


Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time
Patient Relation Officer (Medical Doctor)

Direct message the job poster from Rumah Sakit Pondok Indah Group

Responsibilities:
  • Managing and addressing patient or customer complaints, particularly those related to health issues.
  • Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.
  • Coordinating with healthcare professionals and departments to ensure that any health-related concerns are appropriately addressed.
Requirements:
  • Bachelor's degree in Medicine (M.D. or equivalent)
  • Fresh graduate with a strong interest in hospital management or a minimum of 2 years of experience in hospital management
  • Excellent communication and interpersonal skills
  • Customer-oriented with the ability to handle complaints effectively
  • Proficient in both oral and written English
  • Skilled in computer usage
Seniority Level:

Associate

Employment Type:

Contract

Job Function:

Health Care Provider, Consulting, and Customer Service

Industries:

Hospitals and Health Care

#J-18808-Ljbffr

  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    Job Description :Managing and addressing patient or customer complaints, particularly those related to health issues.Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.Coordinating with healthcare professionals and departments to ensure that any...

  • Patient Relations

    3 weeks ago


    Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full time

    Job Responsibilities:The major function of this position is to manage and address patient or customer complaints, particularly those related to health issues.Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.Coordinating with healthcare professionals and...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    Job OverviewAs a Patient Experience Department Head at BMHS (Bundamedik Healthcare System), you will play a crucial role in developing and implementing comprehensive patient experience strategies aligned with organizational goals. This position requires strong leadership skills, excellent communication, and interpersonal skills to oversee the collection,...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    Job Summary:Rumah Sakit Pondok Indah Group is seeking a Patient Advocacy Representative to join our team.The representative will be responsible for ensuring that patients receive the best possible care and service.Key responsibilities include managing patient complaints, providing accurate information, and coordinating with healthcare professionals.Effective...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    We are looking for a dedicated Patient Relation Officer to join our team at Rumah Sakit Pondok Indah Group. As a key member of our team, you will be responsible for managing and addressing patient complaints, providing accurate information, and ensuring concerns are resolved efficiently.About the Role:This is an Associate-level position that requires a...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BMHS (Bundamedik Healthcare System)Corporate Talent Acquisition @ BMHS | Certified HR ProfessionalJob Description:Develop and implement comprehensive patient experience strategies aligned with organizational goals.Identify areas for improvement in patient...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    We are seeking a highly skilled Patient Relation Officer to join our team at Rumah Sakit Pondok Indah Group. In this role, you will be responsible for managing and addressing patient complaints, providing accurate information, and ensuring concerns are resolved efficiently.About the Role:This is an Associate-level position that requires a Bachelor's degree...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    We seek a motivated Patient Relation Officer to join our team at Rumah Sakit Pondok Indah Group. In this role, you will be responsible for managing and addressing patient complaints, providing accurate information, and ensuring concerns are resolved efficiently.About the Role:This is an Associate-level position that requires a Bachelor's degree in Medicine...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    Job Details:This role is an exciting opportunity to join the team at Rumah Sakit Pondok Indah Group as a Hospital Relations Manager.The manager will be responsible for ensuring that patients receive the best possible care and service.Key responsibilities include managing patient complaints, providing accurate information, and coordinating with healthcare...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    Rumah Sakit Pondok Indah Group is a leading healthcare provider seeking a skilled Patient Relation Officer to join our team. This role involves managing and addressing patient complaints, providing accurate information, and ensuring concerns are resolved efficiently.About the Role:This is an Associate-level position that requires a Bachelor's degree in...

  • Chief Operat

    1 week ago


    Jakarta, Jakarta, Indonesia ing Officer (F&B and Lifestyle) Full time

    Chief Operating Officer (F&B and Lifestyle)We are assisting one of our clients, a well-known F&B and Lifestyle company, and they are currently looking for a Chief Operating Officer. This position will be responsible for ensuring optimal operational efficiency and supporting our vision to continually innovate in the lifestyle entertainment...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    Job SummaryWe are seeking an experienced Patient Experience Department Head to join our team at BMHS (Bundamedik Healthcare System). In this role, you will be responsible for developing and implementing comprehensive patient experience strategies to improve satisfaction and loyalty. You will lead cross-functional teams to identify areas for improvement and...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    About the PositionWe are seeking a skilled Patient Experience Department Head to join our team at BMHS (Bundamedik Healthcare System). As a key member of our team, you will be responsible for developing and implementing comprehensive patient experience strategies to improve satisfaction and loyalty. You will work closely with cross-functional teams to...


  • Jakarta, Jakarta, Indonesia BMHS (Bundamedik Healthcare System) Full time

    About the RoleWe are looking for a talented Patient Experience Department Head to join our team at BMHS (Bundamedik Healthcare System). As a key member of our team, you will be responsible for developing and implementing comprehensive patient experience strategies to improve satisfaction and loyalty. You will work closely with cross-functional teams to...


  • Jakarta, Jakarta, Indonesia Pengiklan Anonim Full time

    Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...


  • Jakarta, Jakarta, Indonesia Michael Page Full time

    About Our OrganizationWe are a well-established wellness clinic group in Indonesia, committed to delivering exceptional patient care and outstanding customer service.Job SummaryLead the operational management of our wellness clinics, ensuring seamless delivery of patient care and excellent customer service.The Ideal CandidateStrong Leadership Skills: Proven...

  • Aesthetic Doctor

    1 week ago


    Jakarta, Jakarta, Indonesia EUROMEDICA GROUP Full time

    Medical Degree from reputable universities2 years experience as Aesthetic DoctorFresh graduates with completed Aesthetic Course certification are welcome to applyHaving an active STRGood interpersonal skills and positive personalityPassion for beauty and aesthetics industryPlacement in Jakarta Area and willing to mobile covering all Skin+ Slim+ Clinic...


  • Jakarta, Jakarta, Indonesia Monroe Consulting Group Full time

    In this key role, you will be responsible for building and maintaining strong relationships with insurance companies and corporate clients, negotiating contracts and agreements to maximize patient coverage, and collaborating with internal teams to streamline the patient admission process for insured patients.You will also play a critical role in monitoring...


  • Jakarta, Jakarta, Indonesia Rumah Sakit Pondok Indah Group Full time

    Job Description:This role is ideal for individuals with a strong passion for delivering exceptional patient care and service.The Medical Liaison Specialist will be responsible for managing and addressing patient or customer complaints related to health issues.Accurate information, relevant services, and efficient concern resolution are key aspects of this...

  • Head of Sales

    3 weeks ago


    Jakarta, Jakarta, Indonesia Monroe Consulting Group Full time

    Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Top Hospital Chain Provider. Our client is seeking for Head of Sales position. This job will be based in Jakarta, Indonesia.Job Description:Develop and execute sales strategies to grow the hospital's insurance partnerships.Build and maintain strong relationships...