Patient Relation Officer
6 days ago
Direct message the job poster from Rumah Sakit Pondok Indah Group
Responsibilities:- Managing and addressing patient or customer complaints, particularly those related to health issues.
- Providing accurate information, offering relevant services, and ensuring that concerns are resolved efficiently to improve patient or customer satisfaction.
- Coordinating with healthcare professionals and departments to ensure that any health-related concerns are appropriately addressed.
- Bachelor's degree in Medicine (M.D. or equivalent)
- Fresh graduate with a strong interest in hospital management or a minimum of 2 years of experience in hospital management
- Excellent communication and interpersonal skills
- Customer-oriented with the ability to handle complaints effectively
- Proficient in both oral and written English
- Skilled in computer usage
Associate
Employment Type:Contract
Job Function:Health Care Provider, Consulting, and Customer Service
Industries:Hospitals and Health Care
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