Healthcare Liaison Officer

2 weeks ago


Jakarta, Jakarta, Indonesia PT BINARA GUNA MEDIKTAMA (RS. PONDOK INDAH GROUP) Full time
Job Description:

The Healthcare Liaison Officer is responsible for managing patient complaints and resolving issues efficiently. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively with healthcare professionals and departments.

Responsibilities:

  • Complaint Resolution: Manage and resolve patient complaints in a timely and efficient manner.
  • Collaboration: Work closely with healthcare teams to address health-related concerns.
  • Requirements:
  • Bachelor's degree in Medicine
  • Minimum 2 years of experience in hospital management
  • Excellent communication and interpersonal skills
  • Customer-oriented with effective complaint handling skills
  • Fluent in both oral and written English
  • Proficient in computer usage
  • Work location: RS Pondok Indah - Pondok Indah


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