Claim Lead

2 days ago


Jakarta, Jakarta, Indonesia Cermati Full time

Job Description

The ideal candidate will lead the After Sale team in delivering exceptional client experiences. This includes processing claims, assisting clients, and overseeing ongoing insurance claims.

We value a strong understanding of insurance terms and conditions, as well as excellent communication and negotiation skills.

Key Qualifications
  • More than 5 years of experience as a Claim Manager in insurance or brokerage firms.
  • Strong relationships with insurance companies.
  • Excellent communication, negotiation, and persuasion skills.
  • Strong adherence to SLA and maintaining client expectations.
  • Able to respond to client inquiries quickly and accurately.
  • Strong understanding of insurance terms and conditions and the claim appeal process.


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