Senior Account Management Specialist

3 days ago


Jakarta, Jakarta, Indonesia Aon Hewitt Full time
About Aon

Aon plc exists to shape decisions for the better – to protect and enrich the lives of people around the world. As a global professional services firm, we provide risk management, insurance brokerage, and human resources consulting services to clients in over 120 countries.

The Role

We are currently recruiting an AVP Account Management to join our Health Solutions team in Jakarta. The successful candidate will lead business proposition exercises, delivering value-added insurance expertise and building trusted relationships with clients.

Key Responsibilities:
  • Client Engagement:
    • Meet and prepare presentations with clients on renewal periods, highlighting current benefits, claim analysis, terms and conditions comparison, and data insights that put value and awareness on client needs.
    • Deliver value-added insurance expertise to clients.
  • Client Ownership:
    • Be the voice of Deliver Aon United (DAU) across Health Solutions.
    • Perform as a knowledge resource, providing technical and/or operational expertise regarding key accounts, coordinating with colleagues, regional, and global teams.
    • Achieve a positive Net Promoter Score from clients and regularly review value propositions to increase overall partnership position.
    • Develop and maintain client relationships and build new business relations.
  • Growth and Sales:
    • Lead the design and delivery of client and revenue growth plans for new business and penetration.
    • Contribute to regular and dynamic market assessments.
    • Formally review major bids and tenders across the team.
Requirements:
  • Bachelor's degree.
  • Minimum 10 years of experience in a related field.
  • Vast network within the employee benefits team in Indonesia.
  • Good communication and presentation skills.
  • Proficient in English.


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