Customer Experience Relationship Lead-1

Responsibilities: Expert Advisory: Offer expert guidance and address clients' issues professionally and carefully. Relationship Management: Building trust and serving as clients' primary point of contact within the company. Document Management: Efficiently gather and validate clients’ documents and data, ensuring meeting requirements. Leading a Team:...

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

Managing Relationship Managers in terms of their strategy in activating users, delivering the right message to users, retaining users, and also delivering an excellent customer service to users Reporting results from the strategies executed by Relationship Managers to the CEO Strategically assigning the right users to the right Relationship Managers, e.g.,...

3D4Kids Pte. Ltd., a global edutech company, is seeking a Customer Relationship Manager to join our Global Market Growth team! In the role of Customer Relationship Manager, you are responsible to seek new relationship with potential operators or stake holders in kindergarten or primary school education. We provide a total digitalization solution for...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

**What You'll Do**: As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...

Lead College Pty Ltd. is a progressive Registered Training Organisation that offers multiple courses designed to help students gain qualifications, skills, and knowledge in areas that match their talents and desires. We offer a wide range of qualifications in various industries that educate our students with up-to-date industry standards, getting them ready...

**MARKETING/CUSTOMER RELATIONSHIP MARKETING** Ultimate Technology Solution is currently looking for talented, highly capable person to join us. We are a company pioneering in various technology solutions, providing best experiences to our customers. **Requirements**: - Marketing/Customer Relationship Marketing with min experiences of 3 years. Preferably...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Purpose**: To provide excellent customer service and to promote this idea...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

**About Intrepid** **Responsibilities**: - Equipped by dynamic Brand FAQs to provide response to customers - Using ASANA ticketing system (internal) for structured and speedy escalations - Provide straight to the point responses which aligned with the brand directions - Responsible in both Product reviews and store/seller ratings - Solve urgent issues such...

35,000,000 IDR ~ 50,000,000 IDR - Jakarta - At least 5 years of equivalent experience - Experience in Fintech is mandatory - Experience in account management / customer success - Experience in the Indonesian market a plus - Strong interpersonal skills and ability to lead the team to drive the company’s growth **About...

**Description** **Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies |...

**About the job** Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organizing various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time...

Job DescriptionCompany Overview:VML South Africa is a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.Key Responsibilities:As a Creative Group Head, you will be responsible for leading our team of creatives and...

Job Summary- Under limited direction, visits independent agents to market the companies´ products and/or services. Develops agency business goals, builds agency relationships, participates in area rate reviews and builds/maintains competitive information.- Job Qualifications- Bachelors Degree and 5 or more years of experience in the Sales area- Job...

Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions - Keeping records of customer interactions,...