Customer Service Experience

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

We are seeking a seasoned Customer Experience Manager to lead our customer support, service operations, and experience strategies in the fintech industry. This role requires a customer-centric leader who can enhance service quality, optimize customer satisfaction, and drive operational efficiency while ensuring compliance with fintech industry...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Purpose**: To provide excellent customer service and to promote this idea...

Persyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

Job OverviewPengiklan Anonim seeks a highly skilled and experienced professional to oversee the development and implementation of patient service standards in accordance with company vision, mission, and business targets. The ideal candidate will have solid experience in planning and implementing service blueprints in service industries such as hospitals,...

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. As a Customer Experience at Stockbit, you will have the following responsibilities: - Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and...

As a Customer Service Representative in the stock market industry, you will be: - Responsible for providing clear and accurate information to clients - Assisting them with stock transactions - Answering queries related to investment products - Handling complaints in a professional and - Efficient manner. - Ensuring client satisfaction and delivering the...

**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position - Able to speak English with minimum passive...

About the Role Customer Experience (CX) Team focused on ensuring that every interaction a customer has with the company is positive, seamless, and aligns with the company's values and goals. The team works across various touchpoints, from customer support to product usage, to ensure customers feel heard, valued, and supported throughout their journey with...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service & Sales area - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 3 Dose - Able to speak English - Guide our consumers &partners in using & products -...

Location: Jakarta, Indonesia Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

Requirements: - Bachelor's Degree any field - Experienced as Customer Service in Insurance Industry - Good communication skill - Proficient in English **Job Type**: Contract Application Question(s): - Berapakah usia Anda saat ini? **Education**: - S1 (required) **Experience**: - Customer Service: 1 year (required) - Insurance Industry: 1 year...

**Qualification**: - Has vaccinated min 2nd Dose - Min D3/S1 any major With min GPA 2,75 - Clear Articulation and good communication in Bahasa & English - Have experience Min 1-2 years in the customer service area - Have experience in sales area or in the same position - Good Typing skill with WPM 50 & Accuracy 90% - Willing to work in the shifting...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Willing to work in the shifting schedule - Experience in customer service area - Clear articulation and good communication in Bahasa Indonesia - Typing skill with WPM 50 & Accuracy 90% - Fast response, effective and efficient in...

**About This Role** **Duties and Responsibilities**: **CUSTOMER SERVICE AND SCHEDULIN**G - Respond promptly to customer inquiries, feedback, and requests, ensuring a high level of Customer Experience. - Coordinate with various departments to manage and fulfil customer needs effectively. - Ensure a welcoming, positive experience for customers during their...

As a Customer Service Manager, you will be responsible for leading the customer support team and delivering extraordinary service to our customers. You will be at the forefront of our commitment to providing number one service and will have a direct impact on customer satisfaction and loyalty. **Job Description**: - Responsible and accountable for the...

Responsibilities: - Provide detailed information about products, services, and company policies. - Resolve customer complaints and issues efficiently and professionally, aiming to turn negative experiences into positive outcomes. - Escalate complex issues to the relevant departments or senior staff when necessary. - Maintain records of customer...

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...