Customer Experience Executive

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

About the PositionRole DescriptionManajemen (Penjualan) is seeking a Customer Experience Officer to lead the development and execution of our ecommerce strategy, driving growth and ensuring a seamless online customer experience.Key ResponsibilitiesDeveloping and implementing a comprehensive ecommerce strategy to increase online sales and drive business...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Purpose**: To provide excellent customer service and to promote this idea...

Customer Experience**Customer Experience Researcher**: - Jakarta,Jakarta - Full Time **Responsibilities**: - Develop and execute case studies and quantitative and qualitative market research studies - Handle primary and secondary market research and gather, analyze and disseminate information. - Evaluate program methodology and key data to ensure that...

About Page ExecutiveWe are a vibrant and rapidly growing modern beverage brand originating in Asia, expanding into Southeast Asia.We offer an exciting array of beverages selections and consumption experience.As General Manager, this role will lead our retail operations, overseeing all aspects of store management, including inventory control, staffing, and...

About the RoleWe are seeking an exceptional leader to spearhead our customer experience initiatives and drive business growth. As the Head of Customer Advocacy, you will be responsible for developing and implementing strategies that prioritize customer needs and deliver seamless experiences.Key Responsibilities:Collaborate with cross-functional teams to...

**Requirements**: - Tracking customer experiences across online and offline channels, devices and touchpoints - Conduct research to identify profiling customer - Identifying customer needs and taking proactive steps to maintain positive experiences - Maintaining Customer existing database - Do the survey to all Customers - Maintain action plan after...

**Requirement**: - Diploma / Bachelor's degree in any major - Fresh graduate or max. 2 years of experience - Jakarta placement (but willing to work mobile) - Have a customer-oriented mindset and excellent communication skills. - Easily connect with people from a diverse range of backgrounds. - Track customer experiences across online and offline channels,...

We are seeking a seasoned Customer Experience Manager to lead our customer support, service operations, and experience strategies in the fintech industry. This role requires a customer-centric leader who can enhance service quality, optimize customer satisfaction, and drive operational efficiency while ensuring compliance with fintech industry...

**Key Responsibilities**: Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) Responsible to monitor and analyze all Kanmo Official Store health & performance To assist Marketplace Customer Experience Associate Manager in order to...

Customer Service Executive - Male / Female - Diploma/Bachelor Degree (S1) - Experience as Customer Service Executive Freight Forwarder (min 2 years) - Good personality & good networking - Fluent in english (written and spoken) "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

Manage the implementation of CRM strategies and customer growth programs. - Handle all customers inquiries to ensure customer satisfaction. - Monitor data quality and ensure proper transaction. - Control and follow up all communication channels. - Planning and implementing customer relationship management strategies that will encourage customers and retain...

Managing Relationship Managers in terms of their strategy in activating users, delivering the right message to users, retaining users, and also delivering an excellent customer service to users Reporting results from the strategies executed by Relationship Managers to the CEO Strategically assigning the right users to the right Relationship Managers, e.g.,...

About the Role Customer Experience (CX) Team focused on ensuring that every interaction a customer has with the company is positive, seamless, and aligns with the company's values and goals. The team works across various touchpoints, from customer support to product usage, to ensure customers feel heard, valued, and supported throughout their journey with...

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. As a Customer Experience at Stockbit, you will have the following responsibilities: - Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and...

We are a leading facilities management company based in Jakarta that is looking to hire a Customer Support Executive for our Indonesian office. We offer our employees competitive benefits, growth opportunities, personalized feedback, and guidance. The Company: KliknClean is a facilities management company that operates in the Indonesian archipelago. We...

About Our TeamWe are a dynamic team at PT. TTS Abadi, committed to delivering exceptional results.Job DescriptionWe are seeking a highly motivated Key Account Executive to join our team.The successful candidate will be responsible for expanding our business by building strong relationships with new and existing customers.This will involve giving...

**About us** We are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Member account activation after the sale is complete. - Activate the...

Job DescriptionWe empower our people to stay resilient and relevant in a constantly changing world. We're looking for individuals who are always searching for creative ways to grow and learn.You'll Make an Impact by:Handling warranty topics with the local team as second-level support concerning Medium Voltage switchgears and Vacuum Circuit breakers.Defining...