Customer Experience Specialist

About the PositionRole DescriptionManajemen (Penjualan) is seeking a Customer Experience Officer to lead the development and execution of our ecommerce strategy, driving growth and ensuring a seamless online customer experience.Key ResponsibilitiesDeveloping and implementing a comprehensive ecommerce strategy to increase online sales and drive business...

In order to support the Customs department in our plant in Kavadarci, we are looking for **Junior Customs Specialist **who can meet the challenges of the international market with openness, flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Implement customs processes and procedures - Conduct import and export transactions;...

In order to support the Customs department in our plant in Kavadarci, we are looking for an **Senior Customs Specialist** who can meet the challenges of the international market with openness, flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Implement and optimize customs-relevant processes - Create and negotiate customs...

Are you at your strongest while troubleshooting broken websites, and eager to learn more about web hosting? Do you know the difference between index.php, error 403, and SSH (WP-CLI)? Do you know how to move a WordPress website, or better yet, have you done it at your previous job, during your studies, or simply out of curiosity? Do you believe that customers...

Spenmo is building a magical payables experience for businesses in the Asia-Pacific region. We offer an all-in-one software that consolidates corporate cards, bill payments, approvals and accounting reconciliation into one sleek interface. Thousands of customers that use Spenmo across the region save over 50 hours and $10,000 every month. We are growing...

Customer Market Insight Specialist **Job Description**: 1. Identifying key market trends for all business segment and customer behavior 2. Formulating & conduct research (qualitative & quantitative) to identify business opportunities 3. Analyzing site survey data and synthesize into actionable insight 4. Providing report based on research result & marketing...

**PT. Sinotrans CSC Indonesia**, a leading freight forwarding company, is seeking a highly motivated and experienced Customs Brokerage Specialist (PPJK) to join our team. This position is **outsourced through a third-party agency** but you will be **working directly under the supervision of PT. Sinotrans CSC Indonesia at our office...

About the RoleWe are seeking an exceptional leader to spearhead our customer experience initiatives and drive business growth. As the Head of Customer Advocacy, you will be responsible for developing and implementing strategies that prioritize customer needs and deliver seamless experiences.Key Responsibilities:Collaborate with cross-functional teams to...

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

Talent Search Recruitment - Indonesia is seeking a highly skilled Customer Retention Specialist to join our team in Indonesia.The ideal candidate will be responsible for developing and implementing effective customer retention strategies, driving repeat business, and growing customer lifetime value. Key duties include:Crafting Retention Strategies: Define...

**Requirements**: - Tracking customer experiences across online and offline channels, devices and touchpoints - Conduct research to identify profiling customer - Identifying customer needs and taking proactive steps to maintain positive experiences - Maintaining Customer existing database - Do the survey to all Customers - Maintain action plan after...

**Requirement**: - Diploma / Bachelor's degree in any major - Fresh graduate or max. 2 years of experience - Jakarta placement (but willing to work mobile) - Have a customer-oriented mindset and excellent communication skills. - Easily connect with people from a diverse range of backgrounds. - Track customer experiences across online and offline channels,...

We are seeking a seasoned Customer Experience Manager to lead our customer support, service operations, and experience strategies in the fintech industry. This role requires a customer-centric leader who can enhance service quality, optimize customer satisfaction, and drive operational efficiency while ensuring compliance with fintech industry...

**Key Responsibilities**: Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) Responsible to monitor and analyze all Kanmo Official Store health & performance To assist Marketplace Customer Experience Associate Manager in order to...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Purpose**: To provide excellent customer service and to promote this idea...

Gambaran Pekerjaan Sebagai Customer Service & Operation Specialist anda akan bertugas untuk membuat, meningkatkan, dan memelihara dasbor pemantauan SLA untuk semua departemen operation. Mengelola laporan, dan tinjauan kinerja di setiap departemen operation secara mingguan dan bulanan Kualifikasi - Pendidikan Minimal S1 Skill yang Dibutuhkan - Customer...

Job TitleCustomer Support Specialist - Join our team at Siemens Energy, P.T. Siemens Indonesia!About the RoleThis is a fantastic opportunity for an Early Professional to take on key responsibilities in Business Administration, specifically within the Customer Service Segment.Main ResponsibilitiesOversee order processing from booking to billing, ensuring...

About the Role Customer Experience (CX) Team focused on ensuring that every interaction a customer has with the company is positive, seamless, and aligns with the company's values and goals. The team works across various touchpoints, from customer support to product usage, to ensure customers feel heard, valued, and supported throughout their journey with...

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. As a Customer Experience at Stockbit, you will have the following responsibilities: - Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and...

Customer Experience**Customer Experience Researcher**: - Jakarta,Jakarta - Full Time **Responsibilities**: - Develop and execute case studies and quantitative and qualitative market research studies - Handle primary and secondary market research and gather, analyze and disseminate information. - Evaluate program methodology and key data to ensure that...