Customer Support Lead

Ensure service excellence for Customers, set and communicate team goals and strategies which align with the company vision. Capture and analyze the voice of Customers and liaise with the internal Customer Care team and/or other related parties. Provide feedback to Customer Care regarding program/campaign in a form of feeding materials, T&C, and mechanics...

Company OverviewGroup Avows is a leading provider of electronic payments and digital transfer services. We strive to deliver exceptional service and support to our customers.Job DescriptionWe are seeking an experienced Production Support Lead to join our team. As a key member of our application support team, you will be responsible for leading and...

Lead College Pty Ltd. is a progressive Registered Training Organisation that offers multiple courses designed to help students gain qualifications, skills, and knowledge in areas that match their talents and desires. We offer a wide range of qualifications in various industries that educate our students with up-to-date industry standards, getting them ready...

We are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...

**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...

Company Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

**What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...

**职务名称**: FedEx Express APAC **Job Title**: Customer Experience Relationship Lead-1 **职务申请 ID**: RC474990 **地点**: Cilandak Bar., Kec. Cilandak,, 印度尼西亚 **职务类型**: Regular Customer Support; Customer Management; Quality Assurance & Support; Bookings; Inquiry; Service Recovery; Complaint Handling; Complicated Case...

Hello! We are looking for a Customer Support Engineer who can help our customers by giving them exceptional support and solving their problems. If you are someone who has excellent customer service skills and is comfortable working from home in a fast-paced environment, then this might just be the job for you! Kreloses is Malaysia's leading vet clinic...

9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Spenmo is building a magical payables experience for businesses in the Asia-Pacific region. We offer an all-in-one software that consolidates corporate cards, bill payments, approvals and accounting reconciliation into one sleek interface. Thousands of customers that use Spenmo across the region save over 50 hours and $10,000 every month. We are growing...

Conduct account opening and verification procedures. - Communicate directly with clients regarding account registration; promotion; and company services. - Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients. - Accurately manage and resolve client issues - Make decisions on handling customer...

Provide helpdesk services to our customers - Document problems and activity and solution for each case - Communicate the status of issues and escalate to appropriate team members - Process of work with customers and team to investigate, test and develop solutions and workarounds to resolve customer issues / requests. - Proficiency in PHP, Database MySql &...

Persyaratan At least holds a bachelor’s degree Knowledgeable in MS Office (Word, Excel, PowerPoint) Good command of the English and Japanese language, both oral and written. Must have at least 2-3 years’ experience as Customer Support or similar position. Possess strong relationship management skills, ability to collaborate, and bring people together...

Answer incoming support ticket and online chat requests from our customers as well as comfortable in face to face interaction - Resolve technical issues including debugging customer sites to aid in problem resolution - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Knowing company products inside and out so...

**Responsibilities**: - Analyst requirements and perform network and system solution, planning, installation and setup of network - Provides technical support to resolve customer complaint and the improvement plan resulted - Review new solutions and improve resilience of the current network and system environment - Provide network, server and system...

200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise...