Customer Support
2 days ago
Provide helpdesk services to our customers
- Document problems and activity and solution for each case
- Communicate the status of issues and escalate to appropriate team members
- Process of work with customers and team to investigate, test and develop solutions and workarounds to resolve customer issues / requests.
- Proficiency in PHP, Database MySql & Sql Server
- Strong verbal and written communication
- Min 1 year support desk/Database experience
- Excellent analytical skill and team player
- Good network infrastructure knowledge is an advantage
"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."
"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."
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Customer Support
6 days ago
Jakarta, Indonesia Qoala Full timeWe are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...
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Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
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Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
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Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
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Customer Support
1 week ago
Jakarta, Indonesia Advotics Full timeCompany Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...
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Customer Support
6 days ago
Jakarta, Indonesia Reeracoen Indonesia Full time9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...
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Customer Support
3 days ago
Jakarta, Indonesia PT ROCK HEART INDONESIA Full timeConduct account opening and verification procedures. - Communicate directly with clients regarding account registration; promotion; and company services. - Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients. - Accurately manage and resolve client issues - Make decisions on handling customer...
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Customer Support Lead
1 day ago
Jakarta, Indonesia Third-Party Job Posts Full timeCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
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Customer Support
6 days ago
Jakarta, Indonesia PT Rock Heart Indonesia Full timePersyaratan At least holds a bachelor’s degree Knowledgeable in MS Office (Word, Excel, PowerPoint) Good command of the English and Japanese language, both oral and written. Must have at least 2-3 years’ experience as Customer Support or similar position. Possess strong relationship management skills, ability to collaborate, and bring people together...
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Customer Support Officer
1 week ago
Jakarta, Indonesia Indodana Full time**Job Description**: - Maintain the confidentiality customer privacy including complaints or requests from customers - Provide solutions to customer complaints - Make a complaint report or customer request - Establish good communication with customers **Qualifications**: - Male/Female - Age maximum 30 years - Min. D3 - Have minimum 1 year experience as...
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Customer Services and Support
1 week ago
Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...
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Customer Support Intern
2 weeks ago
Jakarta, Indonesia Advotics Full time**Company Description** Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...
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Customer Support Technician
2 days ago
Jakarta, Indonesia Immersive Technologies Full timeImmersive Technologies is a world leader in the rapidly growing area of training Simulators and have revolutionized the way the global mining industry now trains its operators, with customers experiencing significant improvements in productivity, maintenance and safety. We are a technology based company which requires the highest quality customer support...
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Customer Sales Support
3 days ago
Jakarta, Indonesia Bollore Logistics Asia Pacific Full time200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise...
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Senior Director, Customer Support
2 days ago
Jakarta, Indonesia Coda Payments Full time**What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...
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Customer Support and Application Specialist
2 days ago
Jakarta, Indonesia Lifetrack Medical System Full time**Core Responsibilities** The Customer Support and Application Specialist shall perform the following functions: **1.** **Support retention and strong promotion or advocacy among existing customers** - Providing timely customer support to drive seamless and high-advocacy customer experience - Coordinating issue resolution with other teams as needed, e.g.,...
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Jakarta, Indonesia Lifetrack Medical Sytems Full time**Core Responsibilities** The Customer Support and Application Specialist shall perform the following functions: **1. Support retention and strong promotion or advocacy among existing customers** - Providing timely customer support to drive seamless and high-advocacy customer experience - Coordinating issue resolution with other teams as needed, e.g., Tier...
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Account Support/customer Services
5 days ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full timeHas at least 2 years experience in customer sup - Good communication in English is a must - Has experience to maintaining existing and new customer PERSOLKELLY Indonesia is currently assisting one of our clients in **IT Consultant industry** in finding great talent as **Account Support/Customer Services** with the requirement as follows: Working...
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Customer Support Lead
2 weeks ago
Jakarta, Indonesia PT Prodia Widyahusada Tbk. (Prodia) Full timeEnsure service excellence for Customers, set and communicate team goals and strategies which align with the company vision. Capture and analyze the voice of Customers and liaise with the internal Customer Care team and/or other related parties. Provide feedback to Customer Care regarding program/campaign in a form of feeding materials, T&C, and mechanics...
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Customer Support Engineer
1 week ago
Jakarta, Indonesia Kreloses PLT Full timeHello! We are looking for a Customer Support Engineer who can help our customers by giving them exceptional support and solving their problems. If you are someone who has excellent customer service skills and is comfortable working from home in a fast-paced environment, then this might just be the job for you! Kreloses is Malaysia's leading vet clinic...