Customer Sales Support
13 hours ago
200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers’ growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.
Here at Bollore Logistics, our people’s actions are guided by our core values - Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it’s the people who brought us to where we are right now, and it’ll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.
**ABOUT THE ROLE**:
Supporting sales division’s activities in providing customer solutions and translate customer needs into a successful execution process
**WHAT YOU WILL BE DOING**:
- Assist outside sales by receiving and handling inquiries from prospect and customers.
- Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
- Maintain and manage quotations and rate validities through the quotation system.
- Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions).
- Follow-up with customers on quotations to ensure feedback and a high success rate.
- Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
- Act as the bridge to operations and provide feedback for continuous improvement of services.
- Handle resolution of customer complaints through further investigation with concerned parties.
**Requirements**:
**THE SUCCESSFUL CANDIDATE**:
**Essential**:
- Have experiences in:
- Assist outside sales by receiving and handling inquiries from prospect and customers
- Maintain and manage quotations and rate validities through the quotation system.
- Follow-up with customers on quotations to ensure feedback and a high success rate.
- Handle resolution of customer complaints through further investigation with concerned parties.
- Good understanding of product knowledge (logistics, supply chain, freight and forwarding, incoterms, etc.)
**Desirable**:
- Bachelor/Master’s Degree in marketing or relevant qualification.
- Minimum 1-2 years of experiences in a fast paced, dynamic, and multi-cultural multinational company environment.
- Customer focus, customers interest first and provides impeccable services at all times.
**Benefits**
**WHAT WE OFFER**:
Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.
-
Sales Manager
6 days ago
Jakarta, Indonesia PT HUR SALES INDONESIA Full timePersyaratan **The Knowledge, Skills and Requirement**: - Must possess at least Degree certificate or Master in any Rubber/Polymer/Chemistry in any University or institution that certified by Indonesia government or Ministry of Education. - At least 5 years working experience in sales or marketing or business development field in rubber or technical rubber...
-
Customer Support
4 days ago
Jakarta, Indonesia Qoala Full timeWe are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...
-
Customer Sales Support Implant
6 days ago
Jakarta, Indonesia Bollore Logistics Asia Pacific Full timeWHAT YOU WILL BE DOING - Assist outside sales by receiving and handling inquiries from prospect and customers. - Manage the relationship of existing accounts by proactively anticipating and responding to their needs. - Maintain and manage quotations and rate validities through the quotation system. - Ensure a fast response to quotation requests and advise...
-
Customer Support
7 days ago
Jakarta, Indonesia Advotics Full timeCompany Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...
-
Sales Support
2 days ago
Jakarta, Indonesia MyEduSolve Full time**We are looking for a qualified Sales Support Specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.** **Responsibilities**: - **Provide assistance for customer orders, account statuses and relevant problems** - **Provide data and guides to help the sales team** - **Develop and monitor...
-
Sales Support
6 days ago
Jakarta, Indonesia PT Chandra Jaya Sukses Full timeKualifikasi: - Pendidikan mínimal SMA/SMK, S1 dari semua jurusan - Pengalaman bekerja selama mínimal 1 tahun sebagai sales support/sales admin/customer service - Aktif, komunikatif, detail, representative - Familiar menggunakan system dan Microsoft Excel - Bersedia untuk bekerja sesuai jam retail showroom (weekend dan hari libur masuk, off di...
-
Sales Support
5 days ago
Jakarta, Indonesia Reeracoen Indonesia Full time7,000,000 IDR ~ 8,000,000 IDR - Jakarta- Education: Min Diploma Degree from any major - Language: English Communicative Level - At least 1-year experience as Sales Support in the Manufacturing Company - Having knowledge of warehousing/purchasing/forwarding/export-import - Strong analytical, organizational, and time management skills - Excellent teamwork,...
-
Customer Support Intern
2 weeks ago
Jakarta, Indonesia Advotics Full time**Company Description** Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...
-
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
External Service Provider with English and Thai
13 hours ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
Customer Services and Support
6 days ago
Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...
-
Sales Admin Support
5 days ago
Jakarta, Indonesia PT Imecon Teknindo Full time1. To process customer inquiry based on Service Sales request 2. To process PO from customer and coordinate inter department (Order Management and Service Operation) 3. To monitor outstanding sales order 4. To support administration work of Service Solutions (Sales and Customer Support) To update engine data base Jenis Pekerjaan: Penuh Waktu Kemampuan...
-
Customer Support
4 days ago
Jakarta, Indonesia Reeracoen Indonesia Full time9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...
-
Inventory & Customer Support Supervisor
4 weeks ago
Jakarta, Indonesia Beyond Group Full timeBrief Requirements: - Min. Bachelor Degree any major - Has experiences in Retail, Service, Logistic Industries - Handling Operations (Inventory Management & Asset Management) - Handling Customer Support (Complaints & After Sales Service) - Familiar working with Google Workspace, Google sheet, Office, Software Tech - Good Analytical Thinking, Agile, Fast...
-
Customer Support
13 hours ago
Jakarta, Indonesia PT ROCK HEART INDONESIA Full timeConduct account opening and verification procedures. - Communicate directly with clients regarding account registration; promotion; and company services. - Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients. - Accurately manage and resolve client issues - Make decisions on handling customer...
-
Sales Support
7 days ago
Jakarta, Indonesia Wiratama Kreasi Komputindo PT Full timeRequirement: - Max. 30 years old.- Min. Bachelor's Degree in any major.- At least 2 years of working experiences as Sales Support or Sales.- Good communications skills- Partner and collaborate with the Marketing team to build customer reference ability- Demonstrate success in achieving and exceeding sales and financial goals- Ability to define sales...
-
Customer Service Support Coordinator
5 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area - Have experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Has vaccinated 2 dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same position...
-
Sales Support
4 weeks ago
Jakarta, Indonesia Global Talentlytica Full timeDocument and Tender Management: Prepare and manage sales proposals, presentations, contracts, and tender submissions to ensure timely and accurate delivery. - Data and CRM Management: Maintain accurate customer records, analyze sales data, and provide actionable insights to support decision-making. - Internal Coordination: Facilitate communication and...
-
IT Support
1 week ago
Jakarta, Indonesia Sales Pond Pty Ltd Full time**Job Descriptions**: - Overall running of IT Operations across multiple countries and time zones - Installing, configuring, upgrading and monitoring software and hardware and printers - Performing data backup and recovery - Performing regular security monitoring to identify any possible intrusions - Preventing problems and to improve systems’...
-
Customer Support Specialist
4 days ago
Jakarta, Indonesia Spenmo Full timeSpenmo is building a magical payables experience for businesses in the Asia-Pacific region. We offer an all-in-one software that consolidates corporate cards, bill payments, approvals and accounting reconciliation into one sleek interface. Thousands of customers that use Spenmo across the region save over 50 hours and $10,000 every month. We are growing...