Customer Services and Support

**Responsibilities**: - Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram). - Handle and resolve customer complaints regarding product issues, returns, and exchanges. - Manage and track orders to ensure timely delivery and address any order discrepancies. - Collaborate with the logistics team to address...

1) Customer Management: including but not limited to Whatsapp group management/private chat replies; 2) Data Collection: including but not limited to data collection，Assist in collecting customer feedback, activity needs, and customer opinions, etc; 3) Promotion: Guide customers to join group activities and other actions; **Requirements**: 1) Language:...

Job Position : Customer Service Staff Qualification: 1. Pendidikan mínimal D3 Segala Jurusan 2. Tidak sedang menempuh Pendidikan 3. Menguasai pengunaan Microsoft 4. Memiliki kemampuan untuk mengetik cepat 5. Mampu bekerja secara detail dan teliti 6. Memiliki kemampuan menjawab dengan ramah Jobdesc: 2. Follow Up Pending-an 3. Follow Up Sales...

**JOB RESPONSIBILITIES**: - Manage large amounts of incoming chats/phone calls - Generate sales leads - Identify and assess customer’s needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate,valid and complete information by using the right...

About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

**JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

Description: Qualifications: - Provide accurate information about our products or services, including pricing, availability, and features. - Assist customers with placing orders, processing returns, and resolving any issues or complaints in a timely manner. - Troubleshoot technical problems and escalate complex issues to the appropriate department for...

The Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Staf Senior **Job Deskripsi** - Melayani, membantu dan menyelesaikan masalah untuk Nasabah VIP - Customer Service di industri asuransi / perbankan - Menghubungi Nasabah VIP / Platinum yang sedang dirawat di RS - Melayani...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...

Global Visa Support (est. 2010) is an immigration and education consultancy with headquarters in London and offices in Canada, the Philippines, Indonesia, India, UAE, Egypt and Morocco. We specialise in immigration and study programmes in the UK, Canada, USA and New Zealand. We are looking for an experienced sales & marketing officer for the Global Visa...

**Requirements**: - Minimum 1 year experience as customer support - Passionate for games, enjoy communicating with user, understand user's mentality and habits as well - Passionate for game industry career - Fluent speaking in **English** both oral or written - Have mature teamwork spirit - Ability to respond different types of customer characteristics -...

**Kualifikasi**: - Pendidikan min. S1 semua juruan (diutamakan komunikasi dan marketing) - Pengalaman min. 3 tahun sebagai Customer Support/Service - Memiliki pemahaman dasar dalam penggunaan website. - Memiliki pemahaman yang cukup mendalam mengenai Customer Service/Support. - Memiliki kemampuan analisa yang baik dalam memecahkan permasalahan di dalam...

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better...

What You Will Do 2. Report to Supervisor. 3. Support order processing and schedule matching for home visit / tele consult between vets and customer 4. Support the customer service team in resolving escalations or complaints from customers and ensuring prompt turnaround for all service requests with consistent quality. What You Will Need 1. Fluent English...

**Customer Service Officer**: - Job Id: 8636- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: Associate- Description: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information,...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Job Id: 8635- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: AssociateDescription: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information, processes orders, and resolves any...