Head of Customer Support

We are currently partnered with B2Spin who are looking for an experienced Head of Customer Support & Player Operations to join their team! **Are you a passionate leader **passionate with delivering exceptional player experiences?** B2Spin, a rapidly expanding gaming company, is seeking a dynamic Head of Customer Support and Player Operations to lead our...

**Ericsson Country Unit**:Indonesia **Location**:Jakarta **Travel Required**:Up to 25% **Open to external referrals**:Yes **Be part of the team**: As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

Pengalaman 3-5 tahun sebagai Head IT Support - Kemampuan luar biasa untuk memberikan dukungan teknis dan menyelesaikan pertanyaan. - Pengetahuan mendalam tentang perangkat keras, perangkat lunak, dan jaringan komputer. - Kemampuan untuk menentukan kebutuhan TI dan melatih pengguna akhir. - Pengalaman dalam mendokumentasikan proses dan memantau metrik...

Kriteria: Minimal SMK/SMA Wanita maksimal usia 28 tahun Kepribadian baik dan menyenangkan Kemampuan berkomunikasi baik Bisa mengoperasikan basic microsoft excel atau word Mampu beradaptasi dengan baik Disiplin dan memiliki etika kerja yang baik Memiliki pengalaman di bidang penjualan/pemasaran (Nilai Plus) Benefit: Disediakan training secara menyeluruh...

**Requirements**: - At least** 3 years of working experience as Customer Relation Management or Sales Support in F&B / HORECA / Food Manufacturing**: - ** Have experience in working at a B2B Company will be a plus**: - ** Have experience using Zendesk is a must**: - ** 6-month project contract with the opportunity to become a permanent employee**: -...

**Overview** **Key Responsibilities** - **Leadership and Management**: Lead the customer support and workforce management functions, fostering a culture of excellence, accountability, and data-driven optimization. - **Strategic Oversight**: Develop and implement comprehensive strategies to enhance the effectiveness and efficiency of customer support and...

DUITKU (PT Kharisma Catur Mandala), is a start-up company engaged in Financial Technology domiciled in the West. We are looking for some people to occupy positions as Customer Service Head. Customer Service is any activity intended to provide satisfaction through good service. The services provided include receiving complaints and assisting Customers in...

Live Play Mobile is disrupting social gaming with a new type of mobile experience. With global operations in San Francisco, Los Angeles and Kiev, Ukraine, we are a team of gaming veterans, and technology rockstars who think about games differently. We combine the latest live video streaming technology, world class game design, and best-in best-in-class...

**Responsibilities**: - Defines, decides and ensures implementation of Customer Service related strategy, policies and guidelines of the respective organizational unit from a commercial and technical point of view. - Ensures the implementation of corporate standards and guidelines in respective area of responsibility. - Ensures the achievement of the...

Company Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...

**DATA SUPPORT STAFF (HEAD OFFICE)** **LOCATION** : SUPPORTING - Memastikan setiap permintaan support tercatat di support system dengan lengkap dan akurat - Membantu memecahkan masalah hambatan operasional yang dialami oleh user - Maintenance user account sesuai standard hak akses yang telah ditentukan - Memantau dan memastikan kelancaran jalannya system...

**Jakarta**: **Indonesia**: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist Responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this...

**Responsibilities**: - Lead Customer Support team to make sure smooth operation process to deliver excellent customer satisfaction - Initiate improvement strategy to increase customer satisfaction rate - Maximizes on customer support operational performance through the provision of technical advice to customer support agents, detecting and diagnosing...

**Who we are**: Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that. We are a customer-focused global employment services partner that can help companies grow their teams in 155 countries and...

Company Description Advotics is an offline-to-online analytics platform focusing on go-to-market strategy and execution. **Job Description**: **Key responsibilities**: - Monitor and ensure good service standards from Customer Support in handling and responding to customer inquiries to support increased customer satisfaction - Monitor and ensure the...

Bergabunglah dengan team kami, team yang tidak hanya mengenali potensi, tetapi juga mendorong anda untuk tumbuh dan memanfaatkan peluang. Di DealPOS kami menawarkan pengalaman kerja yang nyata, dimana anda akan memiliki kesempatan untuk berkontribusi dalam menciptakan dampak bagi pelanggan kami dengan pelatihan dan dukungan dari para mentor. Kesempatan ini...

**Requirements**: - Minimum 1 year experience as customer support - Passionate for games, enjoy communicating with user, understand user's mentality and habits as well - Passionate for game industry career - Fluent speaking in **English** both oral or written - Have mature teamwork spirit - Ability to respond different types of customer characteristics -...

**This is a Remote position**_ **1. Responsibilities** - Answering questions about features and documenting any technical issues, and passing them on to the product team - Creating support tasks for the team - Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...