Customer Service Head

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Customer surveys which include distribution forms and data from customers, data...

Core Responsibilities: - Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation - Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved - Identify performance related issues, develop an action plan for improvement,...

**Responsibilities**: - Defines, decides and ensures implementation of Customer Service related strategy, policies and guidelines of the respective organizational unit from a commercial and technical point of view. - Ensures the implementation of corporate standards and guidelines in respective area of responsibility. - Ensures the achievement of the...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

**PRODUCT & SERVICE HEAD** **Syarat & Kualifikasi**: - Usia Max 40 Tahun - Sarjana S1 dengan IPK min. 3.00 - Pengalaman mínimal 2 tahun di bidang yang sama (Product Development / Business Development) - Rajin dan Pekerja keras - Kemampuan komunikasi yang baik - Menguasai Microsoft Office (word, excel, power point) **Deskripsi Pekerjaan**: - Bertanggung...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

**Company Overview** We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1,900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 80 talented individuals, we are committed to transforming...

**PT Shield On Service Tbk (SOS) **sedang membutuhkan para karyawan yang memiliki motivasi yang tinggi untuk ditempatkan pada client kami, Dengan posisi yang dibutuhkan sebagai berikut: **Customer Service** **Kualifikasi**: - Wanita - Usia 18 - 27 tahun - Min pendidikan D3 / S1 Semua Jurusan - Min 1 tahun pengalaman bidang terkait/Freshgraduate...

Pendidikan mínimal D3/S1 - Memiliki pengalaman sebagai CS mínimal 1 tahun - Mampu mengoperasikan MS. Office (diutamakan MS. Excel dan Powerpoint) - Memiliki jiwa Customer Service, bertanggung jawab, teliti, disiplin, aktif dan komunikatif serta mampu bekerja dibawah tekanan. - Bersedia bekerja dengan jam kerja Shifting, masuk bekerja saat weekend atau...

Experience min 3 years in the related field is required for this position, preferably in Banking/ Financial Service/ Fintech - Experience has call center staff experience and has manager experience (team: more than 7) - Strong communication skills with proficiency in English - Excellent leadership and negotiation skills - Experience with MS Office,...

Persyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...

Placement: LG Electronics Service HO - Manage all service activity at Branch - Identify potential issue/complaint and lead technical trouble shooting at Branch - Make a service monthly report to Management - Analyze service planning and support to part management - Implement management direction at Branch - Manage daily task and improvement for the team -...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely **Passion**...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. **DESIGNATION**: Service Operation Unit...

**Head of CX - APAC**: Jakarta, Jakarta Raya, Indonesia - Unit- Customer Experience & Operations- Job posted on- Oct 16, 2024- Contract Type- Consultant- Experience range (Years)- 0 - N.A.**Head of CX - APAC, Jakarta, Indonesia** **Why TBO**: - You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a...

CUSTOMER SERVICE - Diploma Degree in any major - At least 1 year of working experience in customer service Having experience in marketplace will be an advantage - Able to work in shifting Customer Oriented - Good manner - Contract based