Head Customer Service

Core Responsibilities: - Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation - Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved - Identify performance related issues, develop an action plan for improvement,...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

**Company Overview** We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1,900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 80 talented individuals, we are committed to transforming...

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...

Placement: LG Electronics Service HO - Manage all service activity at Branch - Identify potential issue/complaint and lead technical trouble shooting at Branch - Make a service monthly report to Management - Analyze service planning and support to part management - Implement management direction at Branch - Manage daily task and improvement for the team -...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely **Passion**...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. **DESIGNATION**: Service Operation Unit...

**Head of CX - APAC**: Jakarta, Jakarta Raya, Indonesia - Unit- Customer Experience & Operations- Job posted on- Oct 16, 2024- Contract Type- Consultant- Experience range (Years)- 0 - N.A.**Head of CX - APAC, Jakarta, Indonesia** **Why TBO**: - You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a...

36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...

Customer Service - Komunikatif dalam menangani keluhan pelanggan - Berpengalaman di bidang customer service, terutama di industri skincare - Mandiri, kreatif dan inovatif. - Bersedia WFO di Kemayoran.

**Location**: - Jakarta- Jakarta**Work Type**: - Contract- Have experience in frontliner - Understand and able to speak English. - Able to drive car and have a valid driver's license Position : Customer Service(Usher) Location : Jakarta Role Summary & Responsibility: Delivering customer service with high standard to provide information, delivering brand...

Job Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: - Min D3 any major With...

Resolve customer complaints and provide appropriate solutions. Maintain a positive, empathetic, and professional attitude towards customers. Record and update customer interactions and transactions. **Requirements**: Minimum high school graduate (SMA/SMK). Previous experience in customer service or a related field is a plus. Proficiency in Microsoft...

Resolve customer complaints and provide appropriate solutions. Maintain a positive, empathetic, and professional attitude towards customers. Record and update customer interactions and transactions. **Requirements**: Minimum high school graduate (SMA/SMK). Previous experience in customer service or a related field is a plus. Proficiency in Microsoft...

Kualifikasi: - Pendidikan mínimal SMA - Freshgraduate atau berpengalaman menjadi customer service (di bidang F&B lebih diutamakan) - Dapat bergabung segera - Siap bekerja secara shifting **Education**: - SMA/SMU/SMK (preferred) **Experience**: - Customer Service: 1 year (preferred) **Language**: - English (preferred) - Mandarin (preferred)

**About The Company**: Our client is a wholly owned subsidiary by a large agrifood company. It connects and simplifies the value chain, creating synergies, and efficiencies that in return empower producers and customers alike. They accomplish this through a continuous positive cycle of value creation through three core business activities. As the Head of...

Receiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company - Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units - Maintain company image and...

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for...