Supervisor Customer Service Representative

4 days ago


Jakarta, Indonesia PT Mitracomm Ekasarana Business Process Service Full time

Persyaratan

Lulusan D3/S1 semua jurusan dengan IPK min 2,75

Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun

Memahami KPI & SOP Customer Service Representative

Komunikatif dan memiliki kemampuan analisis yang baik

Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah

Bersedia ditempatkan di Medan

Tanggung Jawab

Memonitir kinerja tim agar dapat mencapai KPI setiap bulannya
Memastikan kinerja tim sesuai dengan SOP yang telah ditetapkan
Menangani customer complain secara face-to-face di store
Memasarkan & memberikan produk kepada pelanggan



  • Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a customer-oriented service representative. A Customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help...


  • Jakarta, Indonesia BIOTA Smart Home Full time

    BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and...


  • Jakarta, Indonesia Gorilla Army Surplus Full time

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Jakarta, Indonesia No Risk Designs Full time

    **Customer Service Representative** **Company**: No Risk Designs **Location**: Remote (USA-based, EST hours) **Type**: Full-Time Are you an experienced customer service professional with a knack for connecting with people and turning conversations into sales? No Risk Designs, a USA-based company, is looking for a motivated and personable Customer Service...


  • Jakarta, Indonesia Brenntag Full time

    **Customer Service Representative**: Our team in **South Jakarta** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Create Order Confirmations based on customer purchase orders, which are then signed by the Business Manager and/or the Commercial staff. - Handle customer complaints and provide solutions...


  • Jakarta, Indonesia W Digital Full time

    **Work Set up: On Site (Must be willing to relocate overseas)** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining...


  • Jakarta, Indonesia W Digital Full time

    **Work Set up: On Site (Must be willing to relocate overseas)** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining...


  • Jakarta, Indonesia RockStar Gym Full time

    Customer Service Representative **_Responsibilities:_** - **_Provide a friendly atmosphere for children and parents in the gym._** - **_Respond to questions and bait both children and parents_** - **_Provide information to prospects regarding Rockstar Academy, membership information and others._** - **_Implementing Sop Academy and Company...

  • Customer Service

    2 months ago


    Jakarta, Indonesia Brenntag Full time

    **CUSTOMER SERVICE & SALES ORDER REPRESENTATIVE**: Our team in **South Jakarta** currently has an opening for a **Customer Service & Sales Order Representative** > **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service & Sales Order Representative is responsible for providing exceptional customer service and managing sales orders. This...


  • Jakarta, Indonesia RockStar Gym Full time

    Customer Service Representative **_Responsibilities:_** - _Cultivate a warm and inviting atmosphere for both children and parents at the gym._ - _Promptly address inquiries and concerns from children and parents with a friendly demeanor._ - _Provide comprehensive information to prospective customers about Rockstar Academy, including membership details and...


  • Jakarta, Indonesia Endless Cafe Full time

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Jakarta, Indonesia tlscontact.com Full time

    **TLScontact_Indonesia_Recruits_Notice*** **We are now looking for Customer Service Representative Intern** **Responsibilities**: - Provide client service excellence to applicants at all times. Receive customers in visa center, answer customer’s inquires - Maintain a professional appearance and friendly demeanor at all times - Attends morning/evening...


  • Jakarta, Indonesia Inova Care International Full time

    **Customer Service Representative** - Handle inbound and outbound customer service-related calls for members and health care providers. - Research and resolve inquiries regarding the status of a claim, benefit inquiry, eligibility as well as all other relevant information requests regarding a member’s benefit coverage. - Entry of all customer...


  • Jakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full time

    Our client, a leading contact center service company, is seeking a highly motivated Call Center Representative who is fluent in Korean to join their dynamic team in Bali. This role is ideal for Indonesian nationals who are graduates in Korean Literature or have proficiency in the Korean language. We welcome fresh graduates as well as individuals with up to 5...


  • Jakarta, Indonesia PT Poci Kreasi Mandiri Full time

    PT Poci Kreasi Mandiri sedang membutuhkan Crew Outlet/Penjaga Stand Es Teh Poci dengan kualifikasi sebagai berikut: **Posisi: Customer Service Supervisor** Kualifikasi: - Perempuan - Maksimal umur 30 tahun - Minimal pend. D3 segala jurusan - Memiliki pengalaman sebagai Customer Service min. 2-3 tahun lebih disukai - Memiliki pengalaman handle team -...


  • Jakarta, Indonesia Baker Hughes Full time

    **Customer Services Representative** **Would you like to be a part of our global organization?** **Do you love collaborating with teams to solve complex problems?** **Be part of a successful team** **Partner with the best** A successful applicant would analyse the department administrative needs for the services function. As Customer Service...


  • Jakarta, Indonesia Reeracoen Indonesia Full time

    6,000,000 IDR ~ 9,000,000 IDR - Jakarta- Education: Bachelor's degree in Management, Business, Sales, Communication, Health major - Language: Fluent in English and formal Indonesian (speaking and writing) - Experience: Minimum working experience 1 year as a professional sales - Having experience in a retail/service company is a plus point - Successful...


  • Jakarta, Indonesia Barsan Global Logistics Full time

    **Barsan Looking for Customer Service Supervisor** Barsan is a Multinational Company with over 150 logistics centers in 65 countries. Barsan serve our customers across a vast geography, from the United States to China, and from Europe to Asia. By joining our professional network, you can contribute to our success with logistics solutions tailored to the...


  • Jakarta, Indonesia International Flavors & Fragrances Full time

    IFF is a global leader in Food Ingredients and Flavors, and we are looking for a dynamic individual to join our team as **Senior Customer Service Representative.** If you are ready to join a **Great Place To Work-certified** organization and one of the world’s largest and most successful Flavors & Fragrances companies, we invite you to apply! **Your...


  • Jakarta, Indonesia HashMicro Pte Ltd Full time

    **Jakarta, Indonesia**: **Responsibilities**: - Lead & nurture team members to be able to achieve target - Convert enquiries to active leads by generating meetings - Strategize and execute on how to maximize number of meetings from leads generated - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs...