Customer Service Representative

2 weeks ago


Jakarta, Indonesia W Digital Full time

**Work Set up: On Site (Must be willing to relocate overseas)**

**Work schedule: 5 days a week/ 9 hours + 1 hour break**

**Responsibilities**:

- Answering customer’s questions via phone and/or live chat
- Maintaining and updating customers’ accounts
- Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
- Collecting and analyzing customer’s feedback for service improvement

**Requirements**:

- Must be able to speak, read and write in Bahasa Indonesia
- Good communication in English
- Preferably with at least 1-2 years Customer Service experience
- Must be willing to work on shifting schedule
- Open for relocation overseas

**Benefits**:

- 27 days Vacation Leaves + 15 days Sick Leaves
- Accommodation provided
- Health care benefits
- Performance bonus
- Annual increase (performance based)
- Work Visa provided by Company

Send your CV's to:
**Job Types**: Full-time, Permanent

Application Question(s):

- Are you willing to relocate, if required?

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- Indonesian (required)



  • Jakarta, Indonesia Gorilla Army Surplus Full time

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Jakarta, Indonesia No Risk Designs Full time

    **Customer Service Representative** **Company**: No Risk Designs **Location**: Remote (USA-based, EST hours) **Type**: Full-Time Are you an experienced customer service professional with a knack for connecting with people and turning conversations into sales? No Risk Designs, a USA-based company, is looking for a motivated and personable Customer Service...


  • Jakarta, Indonesia Brenntag Full time

    **Customer Service Representative**: Our team in **South Jakarta** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Create Order Confirmations based on customer purchase orders, which are then signed by the Business Manager and/or the Commercial staff. - Handle customer complaints and provide solutions...


  • Jakarta, Indonesia W Digital Full time

    **Work Set up: On Site (Must be willing to relocate overseas)** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining...


  • Jakarta, Indonesia RockStar Gym Full time

    Customer Service Representative **_Responsibilities:_** - _Cultivate a warm and inviting atmosphere for both children and parents at the gym._ - _Promptly address inquiries and concerns from children and parents with a friendly demeanor._ - _Provide comprehensive information to prospective customers about Rockstar Academy, including membership details and...

  • Customer Service

    1 month ago


    Jakarta, Indonesia Brenntag Full time

    **CUSTOMER SERVICE & SALES ORDER REPRESENTATIVE**: Our team in **South Jakarta** currently has an opening for a **Customer Service & Sales Order Representative** > **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service & Sales Order Representative is responsible for providing exceptional customer service and managing sales orders. This...


  • Jakarta, Indonesia Endless Cafe Full time

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Jakarta, Indonesia International Flavors & Fragrances Full time

    IFF is a global leader in Food Ingredients and Flavors, and we are looking for a dynamic individual to join our team as **Senior Customer Service Representative.** If you are ready to join a **Great Place To Work-certified** organization and one of the world’s largest and most successful Flavors & Fragrances companies, we invite you to apply! **Your...


  • Jakarta, Indonesia W Digital Full time

    _**MUST BE OPEN FOR RELOCATION**_ **Work Set up: On Site** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the...


  • Jakarta, Indonesia PT ROTO ROOTER PERKASA Full time

    Sebagai seorang **Customer Service representative **produk jasa plumbing, tugas Anda akan melibatkan berbagai aktivitas untuk memasarkan produk dan jasa plumbing kepada pelanggan potensial. Berikut ini adalah beberapa tugas yang mungkin Anda harus lakukan: Identifikasi Pelanggan Potensial:Mencari pelanggan potensial yang memerlukan layanan plumbing, seperti...


  • Jakarta, Indonesia Migunani & Co Full time

    We are hiring for CUSTOMER SALES REPRESENTATIVE for International Education Company - Minimum 1 year in Sales/Customer Service or other related fields - Mastering Microsoft Office - Can work in a team - Able to communicate well - Male/Female Maximum 30 years old - Honest and Attractive Appearance - Good English skills - Work Location - Jakarta (East &...

  • Customer Services

    6 months ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Jakarta- Jakarta**Work Type**: - Contract- Have experience in frontliner - Understand and able to speak English. - Able to drive car and have a valid driver's license Position : Customer Service(Usher) Location : Jakarta Role Summary & Responsibility: Delivering customer service with high standard to provide information, delivering brand...


  • Jakarta, Indonesia Orica Full time

    **Date**:28 Oct 2024 **Location**: Jakarta Selatan, Jakarta, ID, 12310 **Company**:Orica **About Orica** At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining...

  • Customer Service

    6 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...


  • Jakarta, Indonesia Helius Technologies Sdn. Bhd. Full time

    Key Responsibilities: - Assisting customers with account-related concerns, resolving issues, and escalating complex cases to the appropriate departments when necessary. - Educate customers about various product offerings, promotions, and benefits to enhance their product experience. - Strive to meet and exceed customer satisfaction. - Maintain customer...


  • Jakarta, Indonesia VTECH NETWORK TECHNOLOGY SDN BHD Full time

    **Responsibilities**: - Use online chat, social media, and other communication tools to address issues and complaints from the Chinese market. Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions. - Establish close relationships with new and existing customers via phone or chat tools. -...


  • Jakarta, Indonesia VTECH NETWORK TECHNOLOGY SDN BHD Full time

    **Responsibilities**: - Use online chat, social media, and other communication tools to address issues and complaints from the Chinese market. Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions. - Establish close relationships with new and existing customers via phone or chat tools. -...


  • Jakarta, Indonesia PT. Motor Sights International Full time

    Responsible in maintaining clients and developing relationship with our prospective customers. Act as first point of contact for our company, handling complain or communication from customers. Placement Preference: Ready to placed anywhere/Head office Jakarta/ Kabaena / Halmahera / Luwuk/ Weda Bay Marital Status: Married/Single/Divorced Availability: As...


  • Jakarta, Indonesia Schenck Process Full time

    We make processes work to make life easier and better! That is our claim and the core of everything we do. More than 140 years of experience and a strong brand stand behind the name Schenck Process. As one of the world's leading companies in the field of applied measurement and process technology, we work every day to develop new innovative solutions and...


  • Jakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full time

    Our client, a leading contact center service company, is seeking a highly motivated Call Center Representative who is fluent in Korean to join their dynamic team in Bali. This role is ideal for Indonesian nationals who are graduates in Korean Literature or have proficiency in the Korean language. We welcome fresh graduates as well as individuals with up to 5...