Customer Service

1 week ago


Jakarta, Indonesia Brenntag Full time

**CUSTOMER SERVICE & SALES ORDER REPRESENTATIVE**:
Our team in **South Jakarta** currently has an opening for a **Customer Service & Sales Order Representative**

>

**YOUR ROLE & RESPONSIBILITIES**:
**Job Summary**:
The Customer Service & Sales Order Representative is responsible for
providing exceptional customer service and managing sales orders. This role requires
excellent communication skills, attention to detail, and the ability to work eƯectively in a
fast-paced environment.

professionally.

2. Process sales orders accurately and eƯiciently, ensuring all details are correct and
orders are fulfilled on time.

3. Handle customer complaints and issues, working to resolve them in a timely and
satisfactory manner.

4. Maintain customer records and update account information as needed.

5. Collaborate with other departments, such as Sales, Logistics, and Finance, to

ensure seamless order processing and customer satisfaction.

6. Monitor inventory levels and coordinate with the warehouse team to manage stock
availability.

7. Prepare and distribute order confirmation, shipping notifications, and invoices to
customers.

8. Provide support for sales team activities, including preparing quotes, processing
returns, and handling special requests.

9. Assist in developing and implementing customer service policies and procedures.

10. Stay up-to-date with product knowledge and company policies to eƯectively assist
customers.

**YOUR PROFILE**:
**OUR OFFER**:
>

**INTERESTED?**:


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