Customer Service
18 hours ago
Persyaratan
Minimum Associate Degree (D3) from any major
Min. 1 year proven experience as telesales, customer service or caller role
Ability to learn about products and services and describe/explain them to prospects
Experienced using Microsoft office
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Tanggung Jawab
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information.
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