Customer Service
7 days ago
Deskripsi Pekerjaan
Tugas dan Tanggung Jawab
- Melakukan pemeriksaan dan analisa awal terhadap keluhan yang disampaikan customer.
- Melakukan koordinasi dengan tim Service terkait keluhan atau kendala dari kendaraan customer.
- Bertanggung jawab penuh dalam memberikan pelayanan kepada customer.
- Melakukan interaksi dan pelayanan yang optimal dengan customer untuk memasarkan jasa service yang ditawarkan bengkel sesuai dengan ketentuan/ SOP.
- Lebih disukai Staf (non-manajemen & non-penyelia) yang berspesialisasi dalam Layanan Pelanggan atau yang setara
Persyaratan
- Pria & Wanita
- Pendidikan Minimal D3 / SMK
- Memiliki 2 tahun pengalaman dalam bidang Customer Service.
- Mampu mengoprasikan Microsoft Office.
- Memiliki keterampilan komunikasi yang baik dan sikap yang baik terhadap rekan kerja dan pelanggan.
- Penempatan Jakarta Selatan
Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan
Gaji: Rp4.000.000 - Rp4.901.798 per bulan
Pertimbangan COVID-19:
semua kandidat wajib membawa sertifikat vaksin
Pengalaman:
- Customer Service: 2 tahun (Diutamakan)
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