Customer Service Representative

4 months ago


Jakarta, Indonesia VTECH NETWORK TECHNOLOGY SDN BHD Full time

**Responsibilities**:

- Use online chat, social media, and other communication tools to address issues and complaints from the Chinese market. Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions.
- Establish close relationships with new and existing customers via phone or chat tools.
- Engage in friendly and professional interactions to build customer trust in the company and deliver an excellent customer service experience.
- Problem Solving: Understand customer issues and provide the most suitable solutions.

**Job Requirements**:

- Responsibility and Reliability: Demonstrate a strong sense of responsibility, trustworthiness, and good conduct.
- Teamwork and Independence: Able to work effectively in a team and handle tasks independently.
- Stress Management: Capable of working under pressure while maintaining excellent interpersonal skills and attentiveness to service desk inquiries.
- Computer Literacy: Possess basic computer operation knowledge.
- Proficiency in Indonesian, English, or Chinese: Fluent in both spoken and written forms.
- Working Hours: 8 am - 8pm or 8 pm - 8am (day and night shifts).
- **Oversea Based. Relocation to work on site.**

**Job Type**: Contract
Contract length: 24 months



  • Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a customer-oriented service representative. A Customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help...


  • Jakarta, Indonesia PT Mitracomm Ekasarana Business Process Service Full time

    Persyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...


  • Jakarta, Indonesia Gorilla Army Surplus Full time

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Jakarta, Indonesia No Risk Designs Full time

    **Customer Service Representative** **Company**: No Risk Designs **Location**: Remote (USA-based, EST hours) **Type**: Full-Time Are you an experienced customer service professional with a knack for connecting with people and turning conversations into sales? No Risk Designs, a USA-based company, is looking for a motivated and personable Customer Service...


  • Jakarta, Indonesia Brenntag Full time

    **Customer Service Representative**: Our team in **South Jakarta** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Create Order Confirmations based on customer purchase orders, which are then signed by the Business Manager and/or the Commercial staff. - Handle customer complaints and provide solutions...


  • Jakarta, Indonesia W Digital Full time

    **Work Set up: On Site (Must be willing to relocate overseas)** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining...


  • Jakarta, Indonesia W Digital Full time

    **Work Set up: On Site (Must be willing to relocate overseas)** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining...


  • Jakarta, Indonesia RockStar Gym Full time

    Customer Service Representative **_Responsibilities:_** - **_Provide a friendly atmosphere for children and parents in the gym._** - **_Respond to questions and bait both children and parents_** - **_Provide information to prospects regarding Rockstar Academy, membership information and others._** - **_Implementing Sop Academy and Company...

  • Customer Service

    2 months ago


    Jakarta, Indonesia Brenntag Full time

    **CUSTOMER SERVICE & SALES ORDER REPRESENTATIVE**: Our team in **South Jakarta** currently has an opening for a **Customer Service & Sales Order Representative** > **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service & Sales Order Representative is responsible for providing exceptional customer service and managing sales orders. This...


  • Jakarta, Indonesia RockStar Gym Full time

    Customer Service Representative **_Responsibilities:_** - _Cultivate a warm and inviting atmosphere for both children and parents at the gym._ - _Promptly address inquiries and concerns from children and parents with a friendly demeanor._ - _Provide comprehensive information to prospective customers about Rockstar Academy, including membership details and...


  • Jakarta, Indonesia Endless Cafe Full time

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Jakarta, Indonesia tlscontact.com Full time

    **TLScontact_Indonesia_Recruits_Notice*** **We are now looking for Customer Service Representative Intern** **Responsibilities**: - Provide client service excellence to applicants at all times. Receive customers in visa center, answer customer’s inquires - Maintain a professional appearance and friendly demeanor at all times - Attends morning/evening...


  • Jakarta, Indonesia Inova Care International Full time

    **Customer Service Representative** - Handle inbound and outbound customer service-related calls for members and health care providers. - Research and resolve inquiries regarding the status of a claim, benefit inquiry, eligibility as well as all other relevant information requests regarding a member’s benefit coverage. - Entry of all customer...


  • Jakarta, Indonesia Baker Hughes Full time

    **Customer Services Representative** **Would you like to be a part of our global organization?** **Do you love collaborating with teams to solve complex problems?** **Be part of a successful team** **Partner with the best** A successful applicant would analyse the department administrative needs for the services function. As Customer Service...


  • Jakarta, Indonesia International Flavors & Fragrances Full time

    IFF is a global leader in Food Ingredients and Flavors, and we are looking for a dynamic individual to join our team as **Senior Customer Service Representative.** If you are ready to join a **Great Place To Work-certified** organization and one of the world’s largest and most successful Flavors & Fragrances companies, we invite you to apply! **Your...


  • Jakarta, Indonesia W Digital Full time

    _**MUST BE OPEN FOR RELOCATION**_ **Work Set up: On Site** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the...


  • Jakarta, Indonesia PT ROTO ROOTER PERKASA Full time

    Sebagai seorang **Customer Service representative **produk jasa plumbing, tugas Anda akan melibatkan berbagai aktivitas untuk memasarkan produk dan jasa plumbing kepada pelanggan potensial. Berikut ini adalah beberapa tugas yang mungkin Anda harus lakukan: Identifikasi Pelanggan Potensial:Mencari pelanggan potensial yang memerlukan layanan plumbing, seperti...


  • Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a Customer Service Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses. Customer Service Trainer Responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re...


  • Jakarta, Indonesia Migunani & Co Full time

    We are hiring for CUSTOMER SALES REPRESENTATIVE for International Education Company - Minimum 1 year in Sales/Customer Service or other related fields - Mastering Microsoft Office - Can work in a team - Able to communicate well - Male/Female Maximum 30 years old - Honest and Attractive Appearance - Good English skills - Work Location - Jakarta (East &...

  • Customer Services

    7 months ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Jakarta- Jakarta**Work Type**: - Contract- Have experience in frontliner - Understand and able to speak English. - Able to drive car and have a valid driver's license Position : Customer Service(Usher) Location : Jakarta Role Summary & Responsibility: Delivering customer service with high standard to provide information, delivering brand...