Customer Service Representative
1 day ago
CUSTOMER SERVICE REPRESENTATIVE - MACHINERY (JAKARTA)
**ABOUT OUR CLIENT**
**JOB SUMMARY**
- Position: Customer Service Representative
- Division: Customer Service
- Location: Jakarta
- Industry: Machinery
- Salary: Open
**RESPONSIBILITIES**:
- Ability to be a team player
- Capable to work agreeably with diverse personalities
- Demonstrate excellent communication skills in Bahasa Indonesian and English through written and verbal correspondence
- Ability to be self-motivated and pro-active in looking for ways to improve current systems
- Managing day to day related Aftermarket Sales and Service-related administration
- Able to support and cover Office Manager tasks as required
- Ability to be able to take on “special projects” as and when required
- Able to be flexible in prioritizing their workload
**KEY ACCOUNTABILITIES**:
- **_ CUSTOMER_**
- Timely and accurate Aftermarket quotations for spare parts, service, and upgrades
- Understanding of customer needs
- Liaising directly with customers as and when required in order to update projects or information related to projects and/org regarding requests for quotation (RFQ).
- **_
OPERATIONS_**
- Coordinate and manage the preparation and submission of sales tender documentation and subsequent follow up
- Coordinate and manage the preparation, including creating the calculation and submission of sales quotations and subsequent follow-up
- Assist with update of sales database information
- Managing quotes and inquiries from customers
- Managing quotes day to day Aftermarket administration related to the Jakarta office
- Coordinate and manage the preparation and submission of vendor registration
- Monitoring and follow-up open quotation
**REQUIREMENTS**:
- Ability to multitask
- Able to prioritize workload efficiently
- Excellent computer skills
- Well-developed communication skills (both written and verbal)
- Attention to detail
- Self-motivated
- Proactive
- Ability to work to very tight deadlines
- Strong in monitoring and follow up
- Must have a minimum of 3-5 years experience in a similar role
- Must have excellent skills and experience in using MS Office at an intermediate level with the following programs: Microsoft Word, Excel, PowerPoint, Outlook
- Must have good typing skills
- Experience in producing reports, tender preparation, and quotation will be highly advantageous
- Excellent written and oral command in Bahasa Indonesian and English
Directly drop your updated CV / Resume to our consultant.
- Consultant Name: Faris Anggoro
**Thank You and Good Luck**
**Sunrecruit Indonesia.**
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