Customer Service Administration

6 months ago


Jakarta, Indonesia PT Biogen Scientific Full time

Persyaratan
Maximum 28 years old

Minimum D3 or S1 any majoring.

Minimum 1 year experience in customer service.

Computer Skills; Word, PowerPoint, Excel and Outlook.

Excellent in operating computer and familiar in Microsoft Office.

Have a good personal skills and can communicate well

can complete the work according to the dateline

Honest, initiative, proactive, disciplined, thorough, and responsible for the job

Tanggung Jawab
Responsibilities are provide information to customers either by telephone, or other means of communication, so that customers know and continue to use the company's products.

Will be as a mediator in submitting and handling complaints in order to provide customer satisfaction with services.

Receive all input complaints from customers and report to Supervisor, also coordinate with related Departments for complaints and inputs obtained to get fast and appropriate problem solving.

Manage correspondences, reports and documents, handle incoming telephone, support administrative general affairs, and represent the company image as the front office.



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