Ir Service Administrator

7 months ago

Jakarta, Indonesia Johnson Controls International Full time

**Who we are**:
Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What you will do**:
Providing administrative support to the Service Operations Team

**How you will do it**:

- Administrative support to Service Operation Team and between various departments on its daily business operations
- Processing of orders, payment claims, purchase requisitions and preparation for invoicing and closure
- Liaising with courier for collecting/ dispatching of documents & cheques
- Processing of invoices upon receipt of completed supporting documents received
- Ensuring PSA billing are done promptly upon expiry and complete invoicing
- Ensuring auto-renewal contracts are booked timely on monthly basis
- Working with Operations in reviewing and reducing outstanding contract billings
- Working with operations to updates Timesheet Completeness to ensure prompt updates and action taken
- Ensure timeliness, completeness and accuracy of time entries in SAP for Indonesia Team
- Process PR, goods receipting or raising Global Payment Request form required from business and related functions. These activities include: - Office Supplies (Stationery, Photocopier Paper, Toner, Name cards), Inventory (Uniform, Safety Shoes), Vehicle Matters (Lease Rental, Fuel Consumption, Servicing & Inspection), Telecommunication (Broadband, Phone Service), Call Centre Support, Document Storage (CISCO, Crown), Third Party Account Fees (e.g. Sesami, Ariba)
- Assist with the registration to third party portal upon new request from customers to handle business transactions (i.e. receiving of POs and submission of invoices)
- Working with Accounts Receivable Team on resolving customer payment issues
- Timesheet Entry/ Correction
- Conduct Quarterly Customer Survey
- Checking of inventory and coordinating with Service Team Managers/Front Line Service Personnel with Supply Chain for parts collection
- Conduct Quarterly Customer Survey
- Arranging of courier service to send/ collect documents
- Data Entry/ Filing
- Other Ad Hoc duties when required

**What we look for**:

- A-Level / Diploma / Degree Holder
- Proficient in English with excellent oral and written communication skills
- Excellent attention to detail
- Strong organizational, administrative skills and time management skills with ability to meet deadlines
- High level of expertise in MS Office software including Outlook, Word and Excel
- Capable of working efficiently in a fast pace environment and under pressure
- Ability to work effectively as a team member and independently,
- Preferred with experienced in SAP

**What we offer**:

- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy

LI-NR1

LI-Onsite
- JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories._

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