Customer Service Support

7 months ago


Jakarta, Indonesia Sinergi Performa Cipta Full time

About the Assignment:

- Guide our consumer and partners in using our products
- Manage service enquiries and disputes arising from our consumer and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community building efforts with our consumer and partners
- Support project from all verticals including registration, acquisition, and sales transaction.

The Core Objectives:

- Educate consumers and partners on products, promotional campaigns, as well as troubleshooting when they

have difficulties.
- To resolve consumers and partners problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).

Essential Experience / Criteria (mandatory):

- Min D3/S1 any major With GPA 2,75
- Clear Articulation and good communication in Bahasa
- Experience in customer service area
- Experience in sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Vaccinated min 2 Dose
- Energetic and agile
- Min. Fresh graduate and max 2 years in the same position (entry level)
- Attention to detail
- Adaptive with dynamic changes

Pay: From Rp506,738,100 per month

**Education**:

- SMA/SMU/SMK (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)



  • Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time

    **Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...


  • Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time

    **Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...

  • Customer Support

    5 days ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Jakarta- Jakarta**Work Type**: - Full TimeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our...

  • Customer Support

    5 days ago


    Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all verticals including registration,...

  • Customer Service

    7 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

  • Telemarketing Agent

    2 weeks ago


    Jakarta, Indonesia SG Support Full time

    Kriteria: Minimal SMK/SMA Wanita maksimal usia 28 tahun Kepribadian baik dan menyenangkan Kemampuan berkomunikasi baik Bisa mengoperasikan basic microsoft excel atau word Mampu beradaptasi dengan baik Disiplin dan memiliki etika kerja yang baik Memiliki pengalaman di bidang penjualan/pemasaran (Nilai Plus) Benefit: Disediakan training secara menyeluruh...


  • Jakarta, Indonesia PT Magada Tirta Amerta Full time

    **Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Experience in customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with minimum passive communication - Experience in...


  • Jakarta, Indonesia SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full time

    THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...


  • Jakarta, Indonesia SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full time

    THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...


  • Jakarta, Indonesia Central One Bataan Ph Inc Full time

    **JOB RESPONSIBILITIES**: - Manage large amounts of incoming chats/phone calls - Generate sales leads - Identify and assess customer’s needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate,valid and complete information by using the right...


  • Jakarta, Indonesia Trdfin Support Service Pvt Ltd Full time

    Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide. If you are truly passionate about sales and have outstanding selling skills, this role could be for you. **Main features of the job,** - Freelance basis only (this is...


  • Jakarta, Indonesia Sinergi Performa Cipta Full time

    **JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...


  • Jakarta, Indonesia Advotics Full time

    Company Description Advotics is an offline-to-online analytics platform focusing on go-to-market strategy and execution. **Job Description**: **Key responsibilities**: - Monitor and ensure good service standards from Customer Support in handling and responding to customer inquiries to support increased customer satisfaction - Monitor and ensure the...


  • Jakarta, Indonesia LittleLives Inc Pte Ltd Full time

    **Company Overview** We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1,900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 80 talented individuals, we are committed to transforming...

  • Customer Service

    7 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

  • Sales Support

    7 days ago


    Jakarta, Indonesia PT. OMNIFORTUNE CARGO INDONESIA Full time

    Perusahaan Freight Forwarding membutuhkan posisi sebagai: **SALES SUPPORT / CUSTOMER SERVICE** **- Kriteria**: - Senang dan nyaman berhubungan dengan orang-orang baru dan berorientasi pada kepuasan pelanggan - Bisa menjalin komunikasi dengan baik dan menjaga kepercayaan pelanggan - Memiliki target profit yang harus di capai - Ulet, Kreatif, dan Disiplin -...

  • Customer Support

    4 days ago


    Jakarta, Indonesia Tripledot Studios Full time

    Live Play Mobile is disrupting social gaming with a new type of mobile experience. With global operations in San Francisco, Los Angeles and Kiev, Ukraine, we are a team of gaming veterans, and technology rockstars who think about games differently. We combine the latest live video streaming technology, world class game design, and best-in best-in-class...


  • Jakarta, Indonesia Huneety Co., Ltd. Full time

    The Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...


  • Jakarta, Indonesia Globalearning Center Full time

    Description: Qualifications: - Provide accurate information about our products or services, including pricing, availability, and features. - Assist customers with placing orders, processing returns, and resolving any issues or complaints in a timely manner. - Troubleshoot technical problems and escalate complex issues to the appropriate department for...


  • Jakarta, Indonesia Coda Payments Full time

    **What we do** Founded in 2011, Coda Payments helps digital content providers monetize their products and services in more than 50 markets. Publishers of leading games like Moonton (Mobile Legends: Bang Bang), Garena (Free Fire) and Tencent (PUBG Mobile), streaming platforms like beIN and Bigo Live, apps like Tinder, and video-on-demand platforms like Viu...