Customer Services and Support
1 day ago
**Customer Services and Support Staff**
**The Opportunity**
We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you.
At SRTS, you will join a dynamic and energetic team of professionals. Your role significantly supports SRTS’s performance and day-to-day decision-making processes. In the face of an increasingly competitive market, analytical and sharp Customer Services and Support Stafflike you are highly sought after to continually generate successful business strategies and decisions. Without your talent, businesses won’t be able to run at full efficiency.
- Handling and monitoring shipment from customer location to the final destination
- Checking and handling all export import documents before and after shipment arrive
- Performing import and export administrative records
- Ensure all import and export documents compliance to government regulation and requirement
- Liaising and negotiating with Shipper, Consignee, Agent and Customer
- Resolve any arising problem or complaint
- Assist the sales division
**Requirements**:
- Female/Male, Age below 30 years old
- Fresh Graduate are welcome to apply
- Good teamwork, interpersonal, negotiation and communication skills
- Good in English both oral and written
- Knowledge in export import forwarding is an advantage
- Detail-oriented and able to work under pressure and multi-tasking
- Responsible and Passionate
- Ability to work as a team or individual
- Have a good attitude, conscientious and hardworking
**Allowance**
BPJS Ketenagakerjaan & BPJS Kesehatan
**Working Time**
08.30 - 17.30 WIB (Monday to Friday)
**Education**:
- S1 (preferred)
**Experience**:
- Sales Marketing: 1 year (preferred)
**Language**:
- English (preferred)
- Mandarin (preferred)
-
Jakarta, Indonesia SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full timeTHE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...
-
Jakarta, Indonesia SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full timeTHE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...
-
Customer Services and Support
7 months ago
Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...
-
Customer Support
6 days ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Jakarta- Jakarta**Work Type**: - Full TimeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our...
-
Customer Support
6 days ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full timeGuide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all verticals including registration,...
-
Customer Service
7 months ago
Jakarta, Indonesia Howel and Co Full time**Responsibilities**: - Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram). - Handle and resolve customer complaints regarding product issues, returns, and exchanges. - Manage and track orders to ensure timely delivery and address any order discrepancies. - Collaborate with the logistics team to address...
-
Telemarketing Agent
2 weeks ago
Jakarta, Indonesia SG Support Full timeKriteria: Minimal SMK/SMA Wanita maksimal usia 28 tahun Kepribadian baik dan menyenangkan Kemampuan berkomunikasi baik Bisa mengoperasikan basic microsoft excel atau word Mampu beradaptasi dengan baik Disiplin dan memiliki etika kerja yang baik Memiliki pengalaman di bidang penjualan/pemasaran (Nilai Plus) Benefit: Disediakan training secara menyeluruh...
-
Customer Service Support Coordinator
2 weeks ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Experience in customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with minimum passive communication - Experience in...
-
Customer Service
7 months ago
Jakarta, Indonesia Howel and Co Full timeJob Position : Customer Service Staff Qualification: 1. Pendidikan mínimal D3 Segala Jurusan 2. Tidak sedang menempuh Pendidikan 3. Menguasai pengunaan Microsoft 4. Memiliki kemampuan untuk mengetik cepat 5. Mampu bekerja secara detail dan teliti 6. Memiliki kemampuan menjawab dengan ramah Jobdesc: 2. Follow Up Pending-an 3. Follow Up Sales...
-
Customer Services
2 weeks ago
Jakarta, Indonesia Asia Outsourcing Services Full timeKlien kami sebuah Perusahaan Asuransi terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: CUSTOMER SERVICES Penempatan : Jakarta Pusat Deskripsi Pekerjaan: - Membangun hubungan yang baik dengan pelanggan. - Melakukan penanganan terhadap keluhan-keluhan yang disampaikan konsumen. - Memahami produk/jasa yang ditawarkan perusahaan. -...
-
Customer Service Insurance
6 days ago
Jakarta, Indonesia Asia Outsourcing Services Full timeKlien kami sebuah asuransi otomotif Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: CUSTOMER SERVICE INSURANCE Penempatan : WTC MANGGA DUA Deskripsi Pekerjaan: - Membangun hubungan yang baik dengan pelanggan. - Melakukan penanganan terhadap keluhan-keluhan yang disampaikan konsumen. - Memahami produk/jasa yang ditawarkan...
-
Customer Service Insurance
1 week ago
Jakarta, Indonesia Asia Outsourcing Services Full timeKlien kami sebuah asuransi otomotif Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: CUSTOMER SERVICE INSURANCE Penempatan : WTC MANGGA DUA Deskripsi Pekerjaan: - Membangun hubungan yang baik dengan pelanggan. - Melakukan penanganan terhadap keluhan-keluhan yang disampaikan konsumen. - Memahami produk/jasa yang ditawarkan...
-
Customer Service Staff
4 days ago
Jakarta, Indonesia People Connect HR Services Full timeCustomer Service Staff - Answer incoming calls promptly and courteously. - Respond to customer inquiries, complaints and resolve issues in a timely and effective manner. - Deliver assistance to customers, guiding them through the process of navigating the ticketing system. - Escalating and communicating issues to the relevant departments accordingly. -...
-
Customer Services Turkish
2 weeks ago
Jakarta, Indonesia PT. Shing Pak Services Full time**Jobdescriptions**: 2. It can give users guidance on game playing methods, so that users can quickly adapt to the game environment; 3. Synchronously enter the content, type and other relevant information of the user's consultation and complaint **Requirements**: 1. Be proficient in Jakarta and use **Turkish and English** to communicate with users...
-
Indonesian Customer Service Support
8 months ago
Jakarta, Indonesia Central One Bataan Ph Inc Full time**JOB RESPONSIBILITIES**: - Manage large amounts of incoming chats/phone calls - Generate sales leads - Identify and assess customer’s needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate,valid and complete information by using the right...
-
Customer Service Support
7 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full timeAbout the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...
-
Customer Service Support Coordinator
7 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full time**JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...
-
Customer Service Supervisor
9 months ago
Jakarta, Indonesia Howel and Co Full timeMelakukan supervisi dan controlling team customer service Memberikan solusi terbaik untuk permasalahan yang ada Membuat strategi untuk meningkatkan kompetensi team Mengatur pembagian pekerjaan Membuat jadwal kerja Memastikan tugas, SOP, dan aturan dilaksanakan dengan baik oleh team Membuat report mingguan Melakukan evaluasi anggota Berorientasi pada...
-
Lead Customer Support
2 days ago
Jakarta, Indonesia Advotics Full timeCompany Description Advotics is an offline-to-online analytics platform focusing on go-to-market strategy and execution. **Job Description**: **Key responsibilities**: - Monitor and ensure good service standards from Customer Support in handling and responding to customer inquiries to support increased customer satisfaction - Monitor and ensure the...
-
Head of Customer Support
1 month ago
Jakarta, Indonesia LittleLives Inc Pte Ltd Full time**Company Overview** We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1,900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 80 talented individuals, we are committed to transforming...