Customer Services and Support

**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...

**Location**: - Jakarta- Jakarta**Work Type**: - Full TimeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our...

**Responsibilities**: - Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram). - Handle and resolve customer complaints regarding product issues, returns, and exchanges. - Manage and track orders to ensure timely delivery and address any order discrepancies. - Collaborate with the logistics team to address...

Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all verticals including registration,...

1) Customer Management: including but not limited to Whatsapp group management/private chat replies; 2) Data Collection: including but not limited to data collection，Assist in collecting customer feedback, activity needs, and customer opinions, etc; 3) Promotion: Guide customers to join group activities and other actions; **Requirements**: 1) Language:...

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

Job Position : Customer Service Staff Qualification: 1. Pendidikan mínimal D3 Segala Jurusan 2. Tidak sedang menempuh Pendidikan 3. Menguasai pengunaan Microsoft 4. Memiliki kemampuan untuk mengetik cepat 5. Mampu bekerja secara detail dan teliti 6. Memiliki kemampuan menjawab dengan ramah Jobdesc: 2. Follow Up Pending-an 3. Follow Up Sales...

Customer Service Staff - Answer incoming calls promptly and courteously. - Respond to customer inquiries, complaints and resolve issues in a timely and effective manner. - Deliver assistance to customers, guiding them through the process of navigating the ticketing system. - Escalating and communicating issues to the relevant departments accordingly. -...

**JOB RESPONSIBILITIES**: - Manage large amounts of incoming chats/phone calls - Generate sales leads - Identify and assess customer’s needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate,valid and complete information by using the right...

About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

Melakukan supervisi dan controlling team customer service Memberikan solusi terbaik untuk permasalahan yang ada Membuat strategi untuk meningkatkan kompetensi team Mengatur pembagian pekerjaan Membuat jadwal kerja Memastikan tugas, SOP, dan aturan dilaksanakan dengan baik oleh team Membuat report mingguan Melakukan evaluasi anggota Berorientasi pada...

**JOB DESCRIPTIONS**: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...

Ismart leads with its product engineering approach and leverages Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises The Role Work responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and...

Ismart leads with its product engineering approach and leverages Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises The Role Work responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and...

The Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...

36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Staf Senior **Job Deskripsi** - Melayani, membantu dan menyelesaikan masalah untuk Nasabah VIP - Customer Service di industri asuransi / perbankan - Menghubungi Nasabah VIP / Platinum yang sedang dirawat di RS - Melayani...

Description: Qualifications: - Provide accurate information about our products or services, including pricing, availability, and features. - Assist customers with placing orders, processing returns, and resolving any issues or complaints in a timely manner. - Troubleshoot technical problems and escalate complex issues to the appropriate department for...