Customer Service Supervisor

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

Provide pick-up/customer complaint tickets to Agents Analyze tickets regularly Create Segregation and Break Schedules for Agents Case escalation both internal and vendor Monitoring shipments through internal KGX or Vendors Provide approval of claim for damage or loss customer goods Conduct monthly coaching to Agents Provide training to Agents...

As a Customer Service Operations Supervisor, will be responsible for managing our customer service operations team sub-ordinate. The individual will have contact with customers, carriers/partners and potential customers on a daily basis. must ensure the team/subordinate is proactive in providing quality customer service and collaborating operational and have...

Gambaran Pekerjaan - Sebagai Customer Service Supervisor Marketplace, Anda akan bertanggung jawab dalam mengevaluasi kegiatan layanan customer service sehingga mampu meningkatkan kepuasan customer, memonitor penanganan keluhan customer dan melakukan proses follow-up terkait layanan dan prosedur secara efektif dan responsif guna penyelesaian sesuai standar...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Service Supervisor PT. Weir Minerals Indonesia Tangerang, Banten Purpose of Role: We are currently looking for an enthusiastic and motivated Service Supervisor, who will be responsible for coordinating the performance of Service in all aspects at a customer. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir,...

What You Will Do 2. Report to Supervisor. 3. Support order processing and schedule matching for home visit / tele consult between vets and customer 4. Support the customer service team in resolving escalations or complaints from customers and ensuring prompt turnaround for all service requests with consistent quality. What You Will Need 1. Fluent English...

Accept and register bookings for DHL services - Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (eg. Sales Leads, shipment insurance) during interaction with customer - Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements,...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

Barsan Looking for Customer Service SupervisorBarsan is a Multinational Company with over 150 logistics centers in 65 countries. Barsan serve our customers across a vast geography, from the United States to China, and from Europe to Asia. By joining our professional network, you can contribute to our success with logistics solutions tailored to the evolving...

Technical Customer Service Supervisor Division Weir Minerals Location Hybrid Purpose of Role: We have 3 permanent vacancies for a Technical Customer Service Supervisor to join our Minerals Processing Team Indonesia. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It...

Persyaratan Maximum 28 years old Minimum D3 or S1 any majoring. Minimum 1 year experience in customer service. Computer Skills; Word, PowerPoint, Excel and Outlook. Excellent in operating computer and familiar in Microsoft Office. Have a good personal skills and can communicate well can complete the work according to the dateline Honest, initiative,...

Binakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...

Persyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain

**Responsibilities**: - Lead & nurture team members to be able to achieve target - Convert enquiries to active leads by generating meetings - Strategize and execute on how to maximize number of meetings from leads generated - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve...

Supervisor Service - Assist the service manager to supervise their team, manage the course of services and services to customers, guide and manage co-workers and subordinates, assist in the reporting, and also assessment of company goals. - Responsible for all the smooth operations of the Operations Department. - Responsible and helpful carry-out service...

**Qualifications** - Max. 30 years old - Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point - At least 1 year of working experience in the related field is required for this position - Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English,...

Gambaran Pekerjaan - Sebagai Customer Service Team Lead, Anda akan bertanggung jawab dalam menangani dan menindaklanjuti keluhan pelanggan melalui telepon dan saluran lainnya, memantau semua kinerja dan jadwal tim, serta membuat laporan bulanan tim. Anda diharapakn dapat melakukan evaluasi dan perbaikan di bidang layanan pelanggan. Kualifikasi - Pendidikan...