Customer Service Supervisor
9 months ago
Melakukan supervisi dan controlling team customer service
Memberikan solusi terbaik untuk permasalahan yang ada
Membuat strategi untuk meningkatkan kompetensi team
Mengatur pembagian pekerjaan
Membuat jadwal kerja
Memastikan tugas, SOP, dan aturan dilaksanakan dengan baik oleh team
Membuat report mingguan
Melakukan evaluasi anggota
Berorientasi pada customer
Multi tasking
Kemampuan Problem solving
Responsif
Loyal & bertanggung jawab
Kreatif
Detail
Kemampuan leadership
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Customer Service Supervisor
3 months ago
Jakarta, Indonesia BIOTA Smart Home Full timeBIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and...
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Supervisor Customer Service
2 days ago
Jakarta, Indonesia Howel and Co Full time**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...
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Customer Service Operations Supervisor
7 months ago
Jakarta, Indonesia Forwarder.co Full timeAs a Customer Service Operations Supervisor, will be responsible for managing our customer service operations team sub-ordinate. The individual will have contact with customers, carriers/partners and potential customers on a daily basis. must ensure the team/subordinate is proactive in providing quality customer service and collaborating operational and have...
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Supervisor Customer Service Representative
2 weeks ago
Jakarta, Indonesia PT Mitracomm Ekasarana Business Process Service Full timePersyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...
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Customer Service Supervisor Marketplace
1 day ago
Jakarta, Indonesia Kawan Lama Full timeGambaran Pekerjaan - Sebagai Customer Service Supervisor Marketplace, Anda akan bertanggung jawab dalam mengevaluasi kegiatan layanan customer service sehingga mampu meningkatkan kepuasan customer, memonitor penanganan keluhan customer dan melakukan proses follow-up terkait layanan dan prosedur secara efektif dan responsif guna penyelesaian sesuai standar...
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On-road Supervisor
7 months ago
Jakarta, Indonesia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Supervisor
2 weeks ago
Jakarta, Indonesia Humana International Full time**Responsibilities**: - Manage the Customer Service team so that they can handle all customer questions and complaints through online media (marketplace). - Controlling the activities of the Customer Service team in establishing and building good communication with customers through e-commerce/marketplace platforms such as Shopee, Lazada, Tokopedia, etc. -...
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HR Geo Services Supervisor
4 days ago
Jakarta, Indonesia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Service Supervisor
7 months ago
Jakarta, Indonesia Weir Group Full timeService Supervisor PT. Weir Minerals Indonesia Tangerang, Banten Purpose of Role: We are currently looking for an enthusiastic and motivated Service Supervisor, who will be responsible for coordinating the performance of Service in all aspects at a customer. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir,...
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Customer Service Supervisor Marketplace
6 days ago
Jakarta, Indonesia Kawan Lama Group Full timeSebagai Customer Service Supervisor Marketplace, Anda akan bertanggung jawab dalam mengevaluasi kegiatan layanan customer service sehingga mampu meningkatkan kepuasan customer, memonitor penanganan keluhan customer dan melakukan proses follow-up terkait layanan dan prosedur secara efektif dan responsif guna penyelesaian sesuai standar pelayanan, serta...
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Customer Experience Supervisor
7 months ago
Jakarta, Indonesia Moladin Full timeWe are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with...
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Customer Service
7 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...
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Customer Service Specialist
9 months ago
Jakarta, Indonesia Huneety Co., Ltd. Full timeThe Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...
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Customer Service Supervisor Freight Forwarding
1 month ago
Jakarta, Indonesia Barsan Global Logistics Full timeBarsan Looking for Customer Service SupervisorBarsan is a Multinational Company with over 150 logistics centers in 65 countries. Barsan serve our customers across a vast geography, from the United States to China, and from Europe to Asia. By joining our professional network, you can contribute to our success with logistics solutions tailored to the evolving...
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Customer Experience Supervisor
7 months ago
Jakarta, Indonesia Moladin Full timeMoladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...
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Marketing Supervisor
7 months ago
Jakarta, Indonesia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Officer
2 weeks ago
Jakarta, Indonesia PT Valbury Asia Futures Full timeJob Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience - Coordinate...
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Customer Service Officer
2 months ago
Jakarta, Indonesia Valbury Asia Futures Full timeCS/CX Jakarta Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience -...
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Customer Relation Supervisor
4 months ago
Jakarta, Indonesia Binakarya Properindo Group Full timeBinakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...
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Collections Supervisor
7 months ago
Jakarta, Indonesia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...