Customer Service Team Lead

**About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account. We...

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, a US-based retail company...

As a Customer Service Manager, you will be responsible for leading the customer support team and delivering extraordinary service to our customers. You will be at the forefront of our commitment to providing number one service and will have a direct impact on customer satisfaction and loyalty. **Job Description**: - Responsible and accountable for the...

Gambaran Pekerjaan - Sebagai Customer Service Lead E-Commerce, Anda akan memimpin tim Customer Service dalam operasional proses pembelian, pengiriman dan penanganan keluhan untuk memastikan terpenuhinya kepuasan pelanggan dan kinerja e-commerce. Kualifikasi - Minimal D3 segala jurusan. - Minimal 3 tahun berpengalaman sebagai Customer Service Lead,...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Responsibilities**: - Lead & nurture team members to be able to achieve target - Convert enquiries to active leads by generating meetings - Strategize and execute on how to maximize number of meetings from leads generated - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

Ensure service excellence for Customers, set and communicate team goals and strategies which align with the company vision. Capture and analyze the voice of Customers and liaise with the internal Customer Care team and/or other related parties. Provide feedback to Customer Care regarding program/campaign in a form of feeding materials, T&C, and mechanics...

We are a leading facilities management company based in Jakarta that is looking to hire a Customer Support Executive for our Indonesian office. We offer our employees competitive benefits, growth opportunities, personalized feedback, and guidance. The Company: KliknClean is a facilities management company that operates in the Indonesian archipelago. We...

Descriptions: - Provide post-sales support of Hitachi Vantara ("Hitachi") Storage solutions. Perform installation, maintenance, upgrades, implementation and emergency systems support. - Provide pre-sales support to sales and marketing teams to architect workable and deliverable technical solutions that address customer needs. - Provide first level customer...

**About Us** MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and...

**Jakarta, Indonesia**: **Responsibilities**: - **Convert enquiries to active leads by generating meetings.**: - **Strategize and execute on how to maximize number of meetings from leads generated.**: - **Manage large amounts of incoming phone calls.**: - **Generate sales leads.**: - **Identify and assess customers’ needs to achieve...

_**We are looking for a result-driven team leader from Indonesia (with excellent spoken English) to be a part of our global team!**_ The team leader will be responsible for monitoring and supervising a team of customer support agents to achieve the organization’s objectives and increase service delivery. On a daily basis,_**you will use English to...

Hi, We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team in South Jakarta. Position: Incindent Response Customer Support (Psychology Graduate) The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least...

Persyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain

Lead College Pty Ltd. is a progressive Registered Training Organisation that offers multiple courses designed to help students gain qualifications, skills, and knowledge in areas that match their talents and desires. We offer a wide range of qualifications in various industries that educate our students with up-to-date industry standards, getting them ready...

The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...

Core Responsibilities: - Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation - Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved - Identify performance related issues, develop an action plan for improvement,...