Customer Service Operations Supervisor

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

Provide pick-up/customer complaint tickets to Agents Analyze tickets regularly Create Segregation and Break Schedules for Agents Case escalation both internal and vendor Monitoring shipments through internal KGX or Vendors Provide approval of claim for damage or loss customer goods Conduct monthly coaching to Agents Provide training to Agents...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Service Supervisor PT. Weir Minerals Indonesia Tangerang, Banten Purpose of Role: We are currently looking for an enthusiastic and motivated Service Supervisor, who will be responsible for coordinating the performance of Service in all aspects at a customer. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir,...

Accept and register bookings for DHL services - Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (eg. Sales Leads, shipment insurance) during interaction with customer - Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements,...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Supervisor Service - Assist the service manager to supervise their team, manage the course of services and services to customers, guide and manage co-workers and subordinates, assist in the reporting, and also assessment of company goals. - Responsible for all the smooth operations of the Operations Department. - Responsible and helpful carry-out service...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

The Head of Customer Service Operations will play a crucial role in leading our customer service delivery team in Indonesia. This individual will be responsible for driving the digital services transformation for industry services, aligning and developing new capabilities to support customers and service delivery.Main Accountabilities:Leading Service...

Gambaran Pekerjaan Sebagai Customer Service & Operation Specialist anda akan bertugas untuk membuat, meningkatkan, dan memelihara dasbor pemantauan SLA untuk semua departemen operation. Mengelola laporan, dan tinjauan kinerja di setiap departemen operation secara mingguan dan bulanan Kualifikasi - Pendidikan Minimal S1 Skill yang Dibutuhkan - Customer...

Binakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...

Gambaran Pekerjaan - Sebagai Customer Service Supervisor Marketplace, Anda akan bertanggung jawab dalam mengevaluasi kegiatan layanan customer service sehingga mampu meningkatkan kepuasan customer, memonitor penanganan keluhan customer dan melakukan proses follow-up terkait layanan dan prosedur secara efektif dan responsif guna penyelesaian sesuai standar...

Persyaratan Maximum 28 years old Minimum D3 or S1 any majoring. Minimum 1 year experience in customer service. Computer Skills; Word, PowerPoint, Excel and Outlook. Excellent in operating computer and familiar in Microsoft Office. Have a good personal skills and can communicate well can complete the work according to the dateline Honest, initiative,...

Technical Customer Service Supervisor Weir Minerals Indonesia Jakarta, Indonesia Onsite/Remote Purpose of Role: We are currently looking for an enthusiastic and motivated Technical Customer Service Supervisor, who will be responsible for supervising the performance of Weir’s products in all aspects at a customer site. This key role is a fantastic...

Technical Customer Service Supervisor Division Weir Minerals Location Hybrid Purpose of Role: We have 3 permanent vacancies for a Technical Customer Service Supervisor to join our Minerals Processing Team Indonesia. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It...

**Qualifications** - Max. 30 years old - Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point - At least 1 year of working experience in the related field is required for this position - Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English,...

**Purpose of the Role**: ATI Business looking for a Customer Service-Billback staff to assist one of our client's operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client's tools and handling customer's billback inquiries. - Conduct tracking, follow-up, and collection of billback...

ATI Business Group is looking for a Customer Service Billback staff to assist one of our client's operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client's tools and handling customer's billback inquiries. **Responsibilities**: - Track, follow up, and collect billback invoices. -...

**Responsibilities** - To handle inquiries from customers, provide appropriate feedback and alternatives within the time limit. - Follow up to ensure resolution, keep records of customer interactions. - Communicate, build and develop good customer relationships. - Maintain and update customer databases and filing system. - Daily Input of data into database...