Senior Customer Service

5 months ago


Jakarta, Indonesia PT Provis Garuda Services Full time

**Informasi Lowongan**

**Tipe Pekerjaan**

**Remote/On-site**

**Fungsi Pekerjaan**

Layanan Pelanggan, Administrasi

**Jenjang Karir**

Staf Senior

**Job Deskripsi**
- Melayani, membantu dan menyelesaikan masalah untuk Nasabah VIP
- Customer Service di industri asuransi / perbankan
- Menghubungi Nasabah VIP / Platinum yang sedang dirawat di RS
- Melayani dan membantu keperluan Nasabah saat dirawat dan discharge
- Membantu menyelesaikan masalah Nasabah Platinum selama dirawat di Rumah Sakit
- Melakukan validasi data Nasabah Platinum
- Membantu follow up proses administrasi dan lainnya
- Memastikan Nasabah menerima layanan VIP selama dirawat sampai dengan discharge

**Persyaratan**

**Tingkat Pendidikan**

S1

**Jurusan Pendidikan**

Lainnya

**Minimal Pengalaman**

3 tahun

**Deskripsi Persyaratan**
- Pria/ Wanita
- Usia 26 - 35 tahun
- Pendidikan S1 Semua Jurusan
- Berpengalaman sebagai Customer Service Perbankan / Insurance mínimal 3 sampai 5 Tahun
- Berdomisili tinggal di wilayah Jakarta dan sekitarnya

**Skill yang Dibutuhkan**

**Lokasi**

**Kota**
- Jakarta Pusat**Alamat**
- JL Tanah Abang 1 No. 8, Jakarta Pusat 10160**Tentang Perusahaan**

**PT Provis Garuda Services**

**Industri**
- Konsultan**Benefit**

**Deskripsi Perusahaan**

PT Provis Garuda Services (PROVIS) adalah perusahaan alih daya yang didirikan sejak tahun 1990. Selama lebih dari 29 tahun, PROVIS berkomitmen terhadap pelayanan yang terbaik dalam pengelolaan tenaga kerja, untuk memenuhi kebutuhan dunia bisnis. Pada tahun 1990, perusahaan ini berdiri dengan nama PT Wahana Garuda Purnakarya (WGP) sebagai perusahaan jasa penyedia tenaga kerja untuk memenuhi kebutuhan sebagian tenaga kerja Garuda Indonesia Airlines. Memasuki tahun 2000, WGP memperluas segmen dengan penyediaan tenaga kerja untuk sektor industri Oil and Gas, Recreation, Pharmacy, dan Telecommunication. Sejak 11 Mei 2011, perusahaan ini melakukan re-branding menjadi PT Provis Garuda Services (PROVIS) dan melakukan perubahan Visi, Misi dan strategi perusahaan, sebagai perusahaan pengelola tenaga kerja / Manage Service / Business Process Outsourcing dengan tiga satuan Business Unit yaitu : Pelayanan Penerbangan dan Bandara Pelayanan SDM dan Teknologi Informasi Pelayanan Fasilitas



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