Senior Customer Service Officer

Responsibilities: - Provide detailed information about products, services, and company policies. - Resolve customer complaints and issues efficiently and professionally, aiming to turn negative experiences into positive outcomes. - Escalate complex issues to the relevant departments or senior staff when necessary. - Maintain records of customer...

**Bergabung Dengan Tim Kami**: Bergabunglah dengan kami dalam misi meningkatkan literasi finansial Indonesia, demi masa depan yang lebih cerah. **Customer Service Officer**: Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring...

MAIN DUTIES AND RESPONSIBILITIES 1. Receiving and executing freighting instructions/documents from Head Office (SG) for export/import shipments. 2. Liaising with A21’s approved worldwide agents, airlines and vendors for cargo reservation, transport collections and services. 3. Planning the most appropriate routes and type of services for all...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Customer Service Officer **position. Job Description: - Manage and resolve customer-related issues and escalations - Be the voice of customers to provide feedback to the company -...

Qualifications: - Fun and joy full work environment - Reading - Speaking - Writing - Llistening in English - Excellent computer skills and MS Office proficient **Responsibilities**: - Oversee the administration, operations and management of the Learning Centre - Responsible for target seling center - Responsible for the growth and overall profitabllity of...

Salah satu client kami bank swasta saat ini sedang membutuhkan customer service officer english. Kualifikasi: - Pria/Wanita - Usia max 30 dan Single (belum menikah) - Pendidikan mínimal S1 semua jurusan. - Memiliki pengalaman melayani nasabah **korporat/prioritas**: - **Memiliki pengalaman di contact centre/customer service industry perbankan min 2 tahun...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least...

Persyaratan Holding a minimum Senior or Vocational High School, Bachelor Degree major in any field Having minimum at least 1 years’ experience as Customer Service in any companies Having positive attitude and no criminal record Having excellent interpersonal and communication skills Be passionate about health and wellness Having customer service...

Jakarta Game Operations Internship As a customer service team, you will handle an important role in helping players to answer their inquiries and communicate with the operational team to resolve our player’s issues to ensure the smooth experience of our users. **Job Description**: - Serve as front-line officers to troubleshoot technical and other issues...

**Summary** The Customer Service Officer ensures that all aspects related to Customers Satisfaction including PO, Deliveries, and Claims are handled properly, correctly and smoothly. **Responsibilities** 1. Maintain Good Quality Service to Customers: - Regular communication with all customers (visit, by phone, sms, social media etc.) - Handle and process...

SMA / SMK Semua Jurusan - Pengalaman mínimal 1 tahun di bidang yang sama - Bersedia di tempatkan pada Klien kami yaitu. PT Narindo Solusi Telekomunikasi - Memiliki pengalaman Online Sales / Sales Marketplace / Admin Social Media mínimal 1 tahun - Mampu berkomunikasi dengan baik - Ramah, jujur, disiplin, teliti - Minimum SMA/SMK di bidang...

Persyaratan Perempuan, maksimal 30 tahun Minimal pendidikan SMA/SMK Memiliki pengalaman sebagai Telesales/Customer Service/Call Center mínimal 1 tahun Memiliki skill komunikasi yang baik Dapat mengoperasikan Ms. Office lebih disukai Penempatan di Jakarta Selatan Tanggung Jawab Reminder service berkala kepada customer Reminder untuk perpanjangan kontrak...

**Qualifications** - Max. 30 years old - Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point - At least 1 year of working experience in the related field is required for this position - Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English,...

**Division** Customer Service Officer **Job Type** Full Time **Location** Jakarta **What You Do**: Pada posisi ini, Anda bertanggung jawab untuk berinteraksi dengan pelanggan melalui platform chat dengan cara menggali kebutuhan dari pelanggan agar dapat diberikan solusi atau langkah penyelesaian yang sesuai dengan...

Kualifikasi: - Usia maksimal 28 tahun - Pendidikan mínimal SMA/K sederajat - Memiliki pengalaman mínimal 1 tahun sebagai Customer Service di perusahaan retail - Mahir menggunakan Ms. Office - Penempatan Mitra10 Fatmawati - Jakarta Selatan Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

As a Customer Service Representative in the stock market industry, you will be: - Responsible for providing clear and accurate information to clients - Assisting them with stock transactions - Answering queries related to investment products - Handling complaints in a professional and - Efficient manner. - Ensuring client satisfaction and delivering the...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

Persyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain

Customer Service - Wanita - Fresh graduate diutamakan - Usia maksimal 28 tahun - Pendidikan mínimal SMA / Sederajat - Mampu mengoperasikan Microsoft Office - Mampu mengerjakan beberapa tugas secara bersamaan - Komunikatif dan mampu menjaga relasi baik dengan customer - Disiplin, jujur, dan bertanggung jawab - Bersedia mengikuti pelatihan selama 2 bulan -...

The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...